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About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 以文字方式回覆線上對談或郵件，解決跨國客戶相關問題。協助處理客戶緊急案例，維護客戶使用滿意度。主管交辦事項及客服例行性工作協調管理。協助客戶完成帳戶開立與設定流程主動回報並記錄系統異常，配合技術團隊持續優化平台此職務僅為客戶服務，不需推銷、無業績壓力。 上班時間 早班：8:00～17:00 ，休息時間1.5小時需能接受週末與例假日輪班制度 您將獲得 工作生活平衡通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元 每人配置升降辦公桌

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 透過線上文字訊息與電子郵件回覆，協助跨國客戶解決問題處理客戶緊急案例，確保使用體驗與滿意度支援主管交辦事項及例行性服務工作本職務專注於客戶服務，無需推銷，亦無業績壓力 上班時間 中班：14:30～23:00 休息時間1小時晚班：16:00～00:30 休息時間1小時每四週排班一次，該四週皆為固定班別需可配合例假日與國定假日輪班制度值晚班提供額外津貼每日220元 您將獲得 工作生活平衡通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事晚班津貼每一執勤日220元雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元每人配置升降辦公桌

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 透過線上文字訊息與電子郵件回覆，協助跨國客戶解決問題處理客戶緊急案例，確保使用體驗與滿意度支援主管交辦事項及例行性服務工作本職務專注於客戶服務，無需推銷，亦無業績壓力 上班時間 大夜班：23:30-08:30 休息1.5小時需配合週末與例假日輪班制度 你將獲得 工作生活平衡通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事能與國外同仁交流、增加視野的工作環境雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元每人配置升降辦公桌

Account coordinator1.To perform tooling operation, in order to smoothly port in customer design db, and achieve the goal of first time pilot success.2.Project coordination. Customer interfacing, and cross department coordination. 3.To achieve seamless communication.4.To manage conf. call meetings and customer visits with professional skill, in order to enhance project success and customer confidence level.5.To perform project management by documenting report, summary, meeting minutes, and allow management team to capture the project status easily.6.To maintain customer relation through active interaction, in order to achieve customer satisfaction and information gathering.

提供客戶工程解決方案，提升客戶工程服務滿意度1.承接業務需求, 導入並完成客戶專案(包含新客戶或新產品)2.配合業務發展,不定時結合內部開發成果,主動提供客戶技術需求及解決方案,確保客戶競爭力3.整合內部資源,提供客戶產品開發所需之工程服務4.協助客戶產品順利進入量產, 整合工程資源,持續提升產品良率5.完成產品Tape out及Pilot相關事宜

The incumbent plays a key part in influencing short term targets while collaborating with regional teams. You will demonstrate leadership in communicating Substation Protection and Control System (PAC) Solutions Services to customers and acceptance of GE Vernova offerings. You must also provide the experience, expertise and knowledge of Standards/ GE Vernova offerings and Customers requirements to solve problems involving Substation Control schemes. Effective business development and communication, both internally and externally are critical to the success of this role.Roles and Responsibilities Predominately a technical role with strong emphasis on customer relationships to achieve homologated offerings and customer focused solutions.Execute the design, analysis, or evaluation of assigned individual and team projects using sound engineering principles and adhering to business standards, practices, procedures, and product /program requirements.Provide technical support to personnel/ cross functional teams supporting the assigned products and offering.Develop action plans with guidance to respond to issues, approvals of new solutions and increasing market share with existing products.Participate on teams assigned to address organizational initiatives and generic issues.Recommend, with guidance, the approach to meet the technical and program requirements with a focus on the development and growth of Grid Automation business.Participate and present or review in technical and program reviews.Present to customers (internal/external/channels) on new offerings and developments including feedback on products gaps and features needed in the GE Vernova offering to exceed market expectations.Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures.Build Customer relationships focus on technical aspects to promote market growth.Provide technical co-ordination between Central Product Line, Regional Sales, Tendering and Application teams with Channel Partners and Customers in area of expertise.

❝ 跨領域/非相關科系(具相關經驗)➤ 等你來挑戰 ❞ ｜台灣半導體封測 前 ①⓪ 大廠｜ ⑴ 華泰 好 薪情 ☞ 年薪上看 16 個月 ⑵ 華泰 友 職涯 ☞ 專屬輔導員/HR服務窗口 ⑶ 華泰 善 生活 ☞ 福利平台10,000+ 家廠商任你逛 (視營運狀況調整，固定或變動薪資因個人資歷或績效而異) ＊歡迎理工科系且對業務工作有興趣的求職者 1.客戶工程相關專案討論、執行與追蹤 2.參與主要客戶端各項會議，因應客戶需求討論及協商 3.掌握客戶產品開發進度與製程技術 4.客戶端相關報告製作、問題回覆 5.跨部門溝通協調 ※【核定薪資範圍】不含加班及各項津貼※

❝ 跨領域/非相關科系(具相關經驗)➤ 等你來挑戰 ❞ ｜台灣半導體封測 前 ①⓪ 大廠｜ ⑴ 華泰 好 薪情 ☞ 年薪上看 16 個月 ⑵ 華泰 友 職涯 ☞ 專屬輔導員/HR服務窗口 ⑶ 華泰 善 生活 ☞ 福利平台10,000+ 家廠商任你逛 (視營運狀況調整，固定或變動薪資因個人資歷或績效而異) 1.負責客戶工程課內事務管理及CE工程師工作分配，提升部門效率，減少客戶抱怨及人為錯誤。 2.參與主要客戶端各項會議，因應客戶需求討論及協商。 3.負責各項專案進度管理及進度追蹤。 4.廠內跨部門溝通協調。 5.對外report review及回覆溝通。 ※【核定薪資範圍】不含加班及各項津貼※

You Role:1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision. 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3. Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7. Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site.Who You Are: - 1-3 years of related working experience such as Equipment Engineer (設備工程師)- Understanding of Semi-con industry/factory- Work as a team but is self-motivated and can work independently - Willing to travel and support other sites- Can understand English and is willing to speak

❝ 跨領域/非相關科系(具相關經驗)➤ 等你來挑戰 ❞ ｜台灣半導體封測 前 ①⓪ 大廠｜⑴ 華泰 好 薪情 ☞ 年薪上看 16 個月⑵ 華泰 友 職涯 ☞ 專屬輔導員/HR服務窗口⑶ 華泰 善 生活 ☞ 福利平台10,000+ 家廠商任你逛(視營運狀況調整，固定或變動薪資因個人資歷或績效而異)【工作內容】1.收集並分析客戶技術需求，提出可行的技術解決方案。2.負責客訴處理，包括異常分析與客戶端溝通回覆(如8D報告)。3.定期與客戶召開技術會議，報告產品製程與良率進展。4.協助生產單位處理量產過程中的技術問題，確保產品穩定性。5.支持產品的全生命周期技術需求，包括設計變更與產品升級。※視學經歷進行核敘【具備以下證照尤佳】TOEIC (多益測驗)免費模擬試題檢測