Tìm kiếm việc làm online mới nhất!

1. Responsible for improving the client service experience and timeliness quality of the branch. 2. Responsible for handling client complaints, implementing and promoting the resolution of the early warning mechanism for major complaints at the branch. 3. Responsible for ensuring quality management and monitoring of all processes within the agency area. 4. Responsible for building the client/branch service and quality management team at the branch, empowering branch partners and market clients to develop. 5. Responsible for coordinating the resolution of national package tracking issues and ensuring the safety of outgoing goods for branch partners and clients in the province.

Sales Freelance untuk produk softlens/lensa kontak dengan sistim komisi penjualan

Melakukan pelayanan kepada pelangganMenjaga penampilan barang dan kebersihan barang di area storeMelakukan penjualan dan memberikan penjelasan produk kepada pelangganMelakukan Pemeriksaan MataMemeriksa serta memastikan kondisi fisik produk sebelum diberikan kepada pelanggan dalam kondisi baik

Tugas dan Tanggung Jawab1. Menerima & menyambut tamu2. Melayani keperluarn tamu3. Menerima panggilan telepon4. Melakukan tugas administrasi5. Menerima dan meneruskan paket/surat

Conduct the standards and procedures that apply in communicating with customers.Processing customer request, clarifying information, and resolving every problem, to provide alternative solutions related.Documenting all interactions with customers in the Call Center Database (CRM), for further use if needed.Forming and creating sustainable relationships with customers by making extra efforts to build closeness with customers.Following up on complaints/feedback and liasing the complaints/feedback submitted by customers to be followed up (either directly carried out in place or escalated to the relevant units).Maintain and improve the quality of services by following the guidelines in order to meet quality standards as stated in the SOP/TGU.

Job Description Address issues and complaints from the I market using online chat, social media, and other communication tools.Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions.Establish close relationships with new and existing customers via chat tools and email.Engage in friendly and professional interactions to build customer trust in the company and deliver an excellent customer service experience.According to company guidelines, handle product-related inquiries, complaints, or issues through email or online channels.

Tentang Pekerjaan Magang Bakti Customer Service - Pembukaan Rekening Online cocok untuk kamu yang menyukai dunia layanan perbankan. Kamu akan mendapatkan training, pengalaman di bidang operasional perbankan serta ilmu lainnya untuk membantu kamu menjadi seorang yang profesional. Gambaran Pekerjaan: Kamu akan bertanggung jawab melayani nasabah dalam proses pembukaan rekening secara online. Informasi Seleksi: BCA bekerjasama dengan PT Sentral Layanan Prima (SLP) PT IFO CharCom Empowerment untuk proses seleksi Magang Bakti area Jabodetabek. Pendaftaran Magang Bakti Jabodetabek wajib dilakukan secara online melalui web karir BCA. Informasi proses seleksi selanjutnya akan disampaikan melalui email [email protected] / [email protected] (lamaran yang dikirimkan melalui email tidak akan diproses lebih lanjut). Hati-hati terhadap penipuan yang mengatasnamakan BCA. Seluruh proses rekrutmen dan seleksi BCA tidak dipungut biaya apapun.

What You Will Do: Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner.Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about.Be a true ambassador by empowering our customers to build their online success!Dive deep into the world of IT by polishing your technical expertise daily.Deliver impactful work on a global scale.What We Offer: Competitive basic salary ranging from IDR 6-7 million, excluding bonuses.A 2-3 weeks paid training course in technology, product, and communication knowledge.Bonuses and allowances (unlimited bonuses for upselling and efficiency based on KPIs, full attendance bonuses, meal, internet, and night shift allowances).Medical/health insurance.Remote work opportunity - this position is fully remote.Promising career path: Level-up from Junior to Senior level, promotion to another team, and promotion to the global team with facilitated training and preparation.Personal development activities include individual mentorship, workshops, paid training (with Udemy), and international conferences.Other benefits include a birthday present, a special gift for the best team member, and much more.

Handling customers inquiry & visit Handling orders Filing reports Coordinate return/refund

1. Akuisisi Warung Kelontong:- Mengidentifikasi dan mengevaluasi warung kelontong potensial untuk diakuisisi.- Memberikan pelayanan informasi produk kepada calon pengguna Aplikasi BIJE, termasuk penjelasan tentang fitur dan manfaat produk.- Menjaga keaktifan pengguna Aplikasi BIJE selama periode satu bulan.- Memperluas jaringan konsumen dan pasar.- Mengumpulkan informasi pasar dan umpan balik dari warung kelontong yang diakuisisi, dan menyampaikannya kepada tim manajemen.2. Maintenance Warung Kelontong:- Memberikan bimbingan kepada pemilik warung kelontong terkait dengan penggunaan Aplikasi BIJE, serta menjelaskan jika ada yang kurang dipahami.- Membangun dan menjaga hubungan bisnis yang baik dengan pemilik dan pengelola warung kelontong, untuk memastikan kepuasan dan retensi pelanggan.- Merespons dengan cepat terhadap keluhan atau masalah yang dilaporkan oleh pemilik warung kelontong dan segera memberitahu kepada tim manajemen.