原生數位銀行_客戶服務專員☎️ 內勤免外出！
Mô tả công việc
【工作內容】
1. 文字客服：服務客戶說明線上開戶流程、介紹公司活動及產品、查詢帳務、文件申請等
2. 電話客服：銀行帳務查詢、一般資料異動、簽帳金融卡掛失/解鎖、AML定審、基金帳務查詢等
3. 視訊客服：網路銀行帳號密碼重置、重大資料異動、貸款視訊對保、銷戶作業等
4. 處理客戶抱怨和聆聽客戶心聲以利日後系統過版改善優化
5. 協助轉介房貸、信貸及貴賓理財用戶等產品給相關銷售專員，以增加公司收益
【工作時間】輪班（0900-2200區間上班）
【面試流程】一面視訊
Về chúng tôi
🔥This is the Cake Recruitment Consulting official web page🔥
Cake Recruitment Consulting - Executive Search, Contracting, EoR/Payroll
We offer a full range of services, including Executive Search, Contracting, and EoR/Payroll, to meet all your recruitment needs.
Our Special Advantages and Differentiation:
- Professional Recruiter + Direct Sourcing - All consultants have industry experience. In addition to providing accurate talent search. E.g Identify relevant client’s competitors, and engage in comprehensive talent acquisition, building long-term relationships with candidates, and providing market information to clients.
- CakeResume AI + Martech Recruitment - By leveraging digital Martech technology and employer branding, the recruitment process is optimized. Through a database of millions of potential candidates who would not normally appear, the number of candidates reached is increased and speeds up the sourcing process to fill the talent gap.
About Cake Recruitment Consulting
Cake is the Leading Asia talent platform. With over millions+ active resumes in our database and still it is increasing every day.
Currently more than 7,000+ clients are using our recruitment services.