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客戶專案支援 Duties: This role focuses on supporting and improving tools that track bug reports and help identify issues in Bluetooth products. You will work on debugging log-related failures, enhancing the reliability and usability of internal tools, and extending Python-based infrastructure to better support the development and testing efforts of engineering teams. The position offers hands-on experience with both troubleshooting and building automation solutions that improve workflow efficiency. Responsibilities: • Investigate logs and debug tool failures affecting system reliability. • Improve tools that parse and reattach data to bug reports for better traceability. • Triage Bluetooth-related tooling issues and collaborate across teams. • Build and maintain Python scripts and frameworks to improve automation and monitoring.

客戶專案支援，負責 Web 前端開發及內部Infrastructure相關任務：1.以前端 Web 開發為主，因應專案需求，優先錄用熟悉 Angular 框架者；熟悉 React 且具備跨框架適應能力者亦可。2.專案與嵌入式設備（如耳機）高度相關，具備嵌入式開發背景或相關領域知識者優先。3.熟悉 WebSerial 或 WebUSB 協議，或具備透過瀏覽器存取 Serial Port / USB Port 之實務經驗。4.協助建立內部 Infrastructure，熟悉 Python 及 Script 腳本撰寫者佳，具備環境建置經驗者優先考慮。

我們正在尋找一位了解 Android 架構的Android Triage Engineer，負責客戶專案支援，協助團隊進行錯誤報告的初步分析與分類。此職位將成為開發流程中關鍵的第一道防線，協助辨識問題、提供初步技術分析，並與工程、產品、QA 及RD團隊合作，推進問題的解決。主要工作職責：-針對新進錯誤報告進行審查與重現測試，協助判斷問題優先順序與可能根因-撰寫清晰的錯誤報告與技術紀錄，協助開發團隊迅速掌握問題核心-熟悉 Android OS 中藍牙、連線等功能模組，協助平台問題分類與跟進-使用藍牙封包分析工具（如 Wireshark、btsnoop）協助進行通訊除錯-主動提出除錯、開發優化相關的建議

客戶專案支援 Duties: Review incoming bugs relating to Bluetooth audio devices and determine the root cause of the failure. You will need to dig into multiple log sources, review documentation, consult with other teams and ensure bugs are sent to the correct orgs/teams with supporting evidence. Responsibilities: • Review logs and identify root causes for bugs • Monitor and escalate major recurring issues and/or regressions. • Engage with other engineering teams with clarification, root cause analysis and next steps. • Update and route bugs based on what was unearthed in investigations.

客戶專案支援 Duties: This role focuses on system-level integration of audio functionalities across embedded firmware and software components within the Pixel Buds ecosystem. As a System Integration Engineer, you will work closely with cross-functional engineering teams to ensure seamless interaction between hardware and software, leveraging C++ and embedded systems knowledge to deliver stable, high-quality user experiences. The role involves diagnosing complex integration issues, improving system reliability, and building tools and processes that streamline integration and testing workflows. Responsibilities: •Debug and triage incoming integration issues reported during development and testing of Pixel Buds features, including issues related to embedded audio firmware. •Identify root causes of integration problems, implement bug fixes (C++/Communication protos/proto definitions), and contribute to the development and maintenance of test automation frameworks. •Develop and maintain automated tools and scripts (potentially using Python to interact with C++ based systems) to simplify manual testing processes and improve integration efficiency. •Contribute to the development and maintenance of project dashboards to track integration progress and identify potential roadblocks.

客戶專案支援 Duties: This role focuses on developing and executing manual and automated tests for embedded audio products. This includes designing and developing test cases, writing test scripts, executing tests and reporting test results. The engineer will also be responsible for analyzing test results and reporting defects to the development team. Responsibilities: •Develop, setup and execute manual and automated tests for embedded audio products •Create test setups for doing audio tests •Design and develop test cases •Write test scripts •Execute tests using manual and automated test tools •Analyze test results and report defects to the development team •Work with the development team to resolve defects •Stay up-to-date on the latest technologies in embedded audio

客戶專案支援 Duties: This role includes executing power benchmarking and measurements across multiple hearables platforms on both a scheduled and on-demand basis. You will work hands-on with lab equipment such as DAQs, programmable power supplies, and oscilloscopes to collect and analyze power data, applying a solid understanding of power measurement fundamentals to ensure accurate and meaningful results. Responsibilities: •Execute periodic power benchmarks on multiple products on platforms ranging from modified form factor devices to non form factor boards utilizing DAQs, programmable DC power supplies and other specialized low power measurement devices. •Gather and present analysis of component level power benchmarks for multiple targeted scenarios on both a periodic and on-demand basis. •Create documentation for power benchmark procedures for new boards and/or new workflows.

💼 工作內容 負責企業客戶網路架構規劃、建置與長期維運（LAN / WAN） 執行 Router / Switch / Firewall / VPN / Wi-Fi 等設備設定與管理 規劃與調整路由協定（BGP、OSPF）、ACL、QoS 等網路策略 進行網路效能監控、問題排除與容量優化 支援專案導入（含安裝、測試、驗收）並提供技術文件與客戶交付 與 Pre-sales / FAE 協作，完成整體專案落地 🛠 使用技術 Network：TCP/IP、Routing / Switching、VLAN、VPN Protocol：BGP、OSPF Infra：Firewall、Load Balancer、Wi-Fi 架構：MC-LAG、FHRP 等高可用架構 Vendor（加分）：Cisco、Fortinet、Juniper、HPE、MikroTik

1. 設計與開發 AI Agent 系統，用於 BIOS / Firmware / DevOps 流程自動化 2. 建構 LLM-based 工作流程（如：Code Review、Log 分析、BIOS 設定生成） 3. 整合 AI 模型（OpenAI / 本地LLM）與公司內部系統（GitLab、Redmine、CI/CD） 4. 建立知識庫（RAG），整合 BIOS 文件、Spec、Debug Log 5. 與 BIOS / Software / IT 團隊合作導入 AI 解決方案

1. 企業營運相關議題研究、爭議處理。 2. 中/英文契約及法律文件草擬/審閱。 3. 執行法遵政策與內部教育訓練。 4.其他法務行政主管交辦事項。 5. 智慧財產權管理。