Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance based on need alone, irrespective of race, religion, gender or political affiliation.
MSF Taiwan focuses on four pillars: public engagement and advocacy on global humanitarian crises; recruitment of Taiwanese medical and non-medical staff for field deployment; fundraising to support MSF's social mission; and technical exchange with medical audiences.
Communications sits at the heart of MSF's identity. Beyond awareness and fundraising, our work is rooted in témoignage — bearing witness to humanitarian crises and speaking out on behalf of the people we serve. The department connects Taiwanese audiences with MSF's projects around the world, raising awareness of neglected crises, humanitarian principles, and the access to healthcare. We do this through media, public engagement, advocacy, and storytelling — honestly, principally, and grounded in what we witness in the field.
The team of nine includes Communications Manager, Digital Manager, Public Engagement Officer, and Youth Engagement Officer.
Head of Communications
The Head of Communications is a strategic leadership role reporting directly to the General Director. You will shape and sustain MSF Taiwan's identity and communications positioning — connecting Taiwanese and broader Mandarin-speaking publics with MSF's social mission in service of humanitarian principles — whilst developing a high-performing team and contributing to organisational direction as a member of the Local Management Team.
Your role is to build on a strong foundation — strengthening MSF Taiwan's voice, advancing témoignage, and ensuring our communications remain principled and independent in a complex and sensitive environment.
Major Responsibilities
Strategy LeadershipDevelop and lead the communications strategy and annual plans, aligned with MSF Taiwan's strategic goals and global MSF positioning.Contribute to MSF Taiwan's strategic and annual planning as a member of the Local Management Team.Build and maintain active connections within the MSF International communications network to ensure Taiwan's voice informs global strategies.Advance MSF Taiwan's témoignage — ensuring our public communications bear honest witness to the crises MSF responds to and the humanitarian principles that guide our work.
Brand, Identity ReputationSafeguard MSF's public image and brand integrity, ensuring all communications uphold MSF's principles of independence, impartiality, and neutrality.Lead crisis communications response — anticipating reputational risks, maintaining a live risk register, and coordinating rapid, principled responses to critical incidents locally and globally.Ensure MSF Taiwan's communications remain independent and principled, including in politically sensitive contexts where MSF's positions may be challenging or unpopular.
Execution Editorial QualityOversee implementation of all communications activities across media relations, digital content, campaigns, events, and public engagement.Ensure editorial excellence, ethical standards, and strategic messaging across all platforms and audiences.Guide the team on media relations, content development, public engagement, and operational communications in support of MSF's emergency preparedness activities.
People ManagementLead, develop, and support a team of nine, fostering creativity, accountability, and alignment with MSF's values.Identify and develop talent across the team; build a culture of learning, reflection, and continuous improvement.
Cross-functional Stakeholder EngagementPartner closely with Fundraising, Programmes, HR, and Field Human Resources to ensure coherent, integrated messaging.Build and sustain relationships with media, partners, civil society, and external stakeholders to amplify MSF's voice.Represent MSF Taiwan in regional and international communications forums.Monitor audience perception and public awareness; use data to adapt strategies and demonstrate impact.