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【品牌介紹】※您想為來自全球最大的互聯網品牌之一的客戶提供支援嗎？※ 您是一位熱衷於服務他人的專業顧問嗎？※歡迎加入法國上市上櫃全球商業服務公司的行列！◎公司提供專業客戶服務，成立於1978年，總部位於法國巴黎，專注於外包全渠道客戶服務體驗與管理。在全球範圍內提供技術支持、客戶拓展、產品或服務使用上的後續關懷、市場調查、數位解決方案、社交媒體經營拓展等多式服務。◎ 我們在全球擁有超過 410,000 名充滿靈感和熱情的員工，透過使用300多種不同的語言的規模和影響力，使我們能夠成為服務整個社區、所有大眾和全球環境的力量。◎我們提供最先進的數位化商業服務，幫助世界上所有最優秀的品牌以有意義和永續經營的方式簡化其業務。◎我們提供從前台客戶服務到後台功能的全面人工智能驅動服務組合，包括幫助在線用戶和捍衛品牌信任和安全服務。◎企業曾數度榮獲全球最佳工作環境※※※歡迎想累積國際知名企業工作經驗與對客戶服務有熱忱的你加入我們※※※【職缺說明】1. 透過可用的通訊管道（聊天、電話和電子郵件）及時為客戶提供支援。2. 確保所有客戶服務過程是即時且專業的，同時提供客製化服務。 3. 具備關於負責專案的豐富知識，能有效地回答客戶問題或提供即時口譯。 4. 達到甚至超越客戶和管理層設立的目標或要求。5. 持續精進與學習，隨時有最新的產業知識，並與團隊交流。 【薪資待遇】1. 試用期薪資RM 4,0002.過試用期基本薪資 RM 7,000 (加班另計加班費)【工作時間】1. 每週工作五天，一週休息兩天，夜班工作上班時間 : 晚上19:00~凌晨02:00下班時間 : 凌晨 04:00~上午11:002. 每次上班時間為9小時，中間休息1小時【其他福利】1. 企業提供醫療保險2. 企業提供10天年假及病假3. 提供遠端網路津貼 60 RM4. 提供租屋津貼 600 RM 5. 提供去程機票6. 職務錄取後企業協助辦理工作簽證，完整提供前往海外企業任職之協助(如租屋)7. 提供良好升遷管道【工作地點】1. 為全遠端工作，工作地需位於馬來西亞境內

Job Description Address issues and complaints from the I market using online chat, social media, and other communication tools.Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions.Establish close relationships with new and existing customers via chat tools and email.Engage in friendly and professional interactions to build customer trust in the company and deliver an excellent customer service experience.According to company guidelines, handle product-related inquiries, complaints, or issues through email or online channels.

At Wisdomise we're revolutionizing the way individuals engage with digital assets and financial markets. As an all-in-one, AI-powered platform, our mission is to democratize wealth creation by providing curated intelligence and exposure to investment opportunities. With a dedicated team of over 20 data scientists, AI specialists, software engineers, blockchain developers, and quant traders, we're committed to making financial markets more accessible and profitable for our users and partners. Join us on this journey as we pave the way for smarter investing and greater financial empowerment worldwide. As a Customer Support Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels. You will serve as the frontline support for our products/services, assisting customers with questions, concerns, and technical problems. Your role will involve providing prompt and courteous responses, troubleshooting issues, and escalating complex cases to higher levels of support when necessary. Additionally, you will maintain detailed records of interactions and contribute to improving the overall customer experience. Also this is a remote position and candidates can work from anywhere. Responsibilities: Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner.Provide accurate information about products/services, features, and policies.Assist customers with account setup, troubleshooting technical issues, and navigating our platform or website.Troubleshoot and resolve common problems independently, escalating complex issues to senior support staff or technical specialists as needed.Document customer interactions, including the nature of the inquiry, actions taken, and resolutions provided, in our CRM system or ticketing software.Follow up with customers to ensure their issues are fully resolved and their needs are met.Collaborate with other team members, including sales, product development, and technical teams, to address customer concerns and improve product/service offerings.Stay informed about product updates, new features, and industry trends to better assist customers and provide accurate information.Identify opportunities for process improvements and share feedback with the management team to enhance the overall customer support experience.Maintain a positive and empathetic attitude towards customers, demonstrating patience and understanding in all interactions.

Review stocks, merchandise, restock and perform physical stocktakes.Delivery excellent customer service with good product knowledge.Assist with cashiering as and when required.Maintain security in shop and housekeeping such as simple cleaning of shop, shelves and products.Any other duties assigned from time to time by the Superior and Management.

✳️Role: Customer Service Executive 📌Working Location:- Johor Bahru ✳️Qualification: Completed with SPM, UEC, and IGCSE certificates. ✳️Language: Bahasa Melayu, English ✳️Working Days & Shifts: 24*7 Rotational Shifts, 6 days ✳️ Headcount: 40 + 40 ✳️Joining Date: 12th & 17th Feb, 2025 ✳️Salary: Basic RM 1,900 - RM 2,100 + KPI 400 + Shifts & 6 Days Allowance 600 ✳️Leave Policy: Annual Leave - 12 Days, Medical Leave - 14 Days, Additional leave details will be provided during the onboarding process

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. Start your career with a company that is passionate about developing and nurturing talent in a high-performance culture. Under the DXC's fresh grad program, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space. Security – Knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise Anti-Virus products. Strong understanding of security incident management, malware management and vulnerability management processes. Modern Workplace – Knowledge in software and hardware troubleshooting. Respond to service, product, technical, and customer- relations questions. ITO– Knowledge of the following technologies such as Wintel, UNIX, Virtualization, Cloud. Intake date: 5th May 2025 Education and Experience Required: - Bachelor's degree in any field or equivalent work experience. - Excellent communication (written and spoken) in Japanese language (at least certified with JLPT Level 1/N1, Level2/N2 or Level 3/N3). - Good level of communication in English. Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include; Extensive resources to support your onboarding and continual development including DXC University DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC More time to do the things you love with flexible leave options, including purchased leave Take time to give back with charitable and emergency services volunteer days Well-being matters to us and our Employee Assistance Program is there to support you and your family How to apply our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the 'Apply Now' button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. Interviews and onboarding are conducted online, as part of us being a virtual-first company. We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Nestlé believes in giving people opportunities to make an early impact, maximizing their talents and supporting their individuality. The Nestlé Malaysia Apprentice Programme is a 12 months program which is designed specifically for young talents to equip them with the right skill sets to excel in a fast-paced business environment. Through this program, apprentices will enable the organization to achieve its business strategy of building a talent pipeline for future vacancies. Support teams in achieving shift/line objectives, ensuring timely, compliant production that prioritizes safety, quality, cost, delivery, and the environment. Foster a culture of continuous improvement and employee involvement. You will be the perfect candidate to rise to the challenges in this exciting role if you meet the following attributes: Fresh graduates with less than 1 year of working experience. CGPA of 3.2 and above. A great team player with excellent interpersonal and communication skills. Interest in having hands-on experience in FMCG industry. Able to commit for minimum 12 months. We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Nestlé believes in giving people opportunities to make an early impact, maximizing their talents and supporting their individuality. The Nestlé Malaysia Apprentice Programme is a 12 months program which is designed specifically for young talents to equip them with the right skill sets to excel in a fast-paced business environment. Through this program, apprentices will enable the organization to achieve its business strategy of building a talent pipeline for future vacancies. Support factory-wide innovation in products, processes, and packaging, while also overseeing technical releases and driving new product development procedures and guidelines. You will be the perfect candidate to rise to the challenges in this exciting role if you meet the following attributes: Fresh graduates with less than 1 year of working experience. CGPA of 3.2 and above. A great team player with excellent interpersonal and communication skills. Interest in having hands-on experience in FMCG industry. Able to commit for minimum 12 months. We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Nestlé believes in giving people opportunities to make an early impact, maximizing their talents and supporting their individuality. The Nestlé Malaysia Apprentice Programme is a 12 months program which is designed specifically for young talents to equip them with the right skill sets to excel in a fast-paced business environment. Through this program, apprentices will enable the organization to achieve its business strategy of building a talent pipeline for future vacancies. Support teams in achieving shift/line objectives, ensuring timely, compliant production that prioritizes safety, quality, cost, delivery, and the environment. Foster a culture of continuous improvement and employee involvement. You will be the perfect candidate to rise to the challenges in this exciting role if you meet the following attributes: Fresh graduates with less than 1 year of working experience. CGPA of 3.2 and above. A great team player with excellent interpersonal and communication skills. Interest in having hands-on experience in FMCG industry. Able to commit for minimum 12 months. We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.