【TDS0701】Product Copywriter Intern (Korean/English)

【What you will be doing】

At SHOPLINE, we are actively searching for highly talented writers who possess the ability to harness the power of language and employ SHOPLINE's content style guide to its fullest potential. In this role, you will be assisting the Product Operations team to craft meticulously detailed and merchant-friendly instruction manuals and FAQ materials that revolve around our diverse range of innovative SHOPLINE products and solutions.

- Develop a comprehensive understanding of SHOPLINE products and solutions, translating intricate information into clear, polished, and compelling content.
- Craft user-centric Korean product documentation tailored to the needs of SHOPLINE merchants.
- Proofread and refine AI-translated Korean Help Center articles to ensure near-native fluency, accuracy, and consistency in tone, terminology, and formatting.
- Collaborate with internal teams, including Product Management, UX Design, and Merchant Success, to clarify product intent and resolve translation ambiguities as needed.
- Adhere to SHOPLINE's content style guide to ensure consistency and coherence.
- Assess performance and quality of existing Korean articles through both quantitative and qualitative analysis, and devise strategies for enhancement


Join our dynamic team and make a significant impact by empowering our merchants with the guidance they need to thrive in the ever-evolving digital landscape. Together, we can ensure that SHOPLINE remains the go-to platform for seamless and successful e-commerce experiences.

【Who we are looking for】
- Native or near-native Korean proficiency is required.
- Exceptional English language skills, with meticulous attention to detail in writing, proofreading, and editing.
- Currently pursuing a degree in (or having relevant experience) in business administration, operations management, marketing, communications, or a related field.
- A quick learner with a genuine passion for solving problems and understanding how things work, especially the intricacies of software products and solutions.
- Strong interest in creating documentation and procedure manuals
- Aspires to gain experience as a copywriter, in product operations, as a product manager, or in a related role.
- Familiarity with tools such as Figma or Zendesk is a bonus, but we encourage you to apply even if you’re not experienced with them.
- Proficient in using Google Docs and Google Sheets, with the ability to organize and manage information effectively.
- Available for a minimum of three workdays per week for at least six months.