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Promotion Operation Associate - Marketing, Shopee
Job updated 3 days ago
The employer was active about 3 hours ago
Job Description
- Support Business Development & Marketing team to generate promotions programs:
- Voucher: platform voucher, seller voucher, freeship voucher and other type of vouchers
- Pricetag: product promotions, flash sale, bundle deals, add-on deals and other type of pricetags
- Ensure confidentiality of all information during the process.
- Identify loopholes or false information in the requests and cancel them from further processing.
- Coordinate with other teams to validate the information on requirements.
- Monitoring urgent request queues on working shifts and executing the request accordingly.
- Brainstorming with the team leader to solve voucher/pricetag issues and improve the process.
- Provide the necessary information for the Customer Service team to resolve user-reported issues and ensure a good user experience.
- Work on shift or follow by Team Lead arrange.
- Assisting team leader in other tasks assigned.
Requirements
- Willingness to work in shifts.
- Nimble, careful, enjoy working on details.
- Work independently and proactively take on new responsibilities where most needed.
- Data analysis skills and Microsoft Excel.
- Command of communication, negotiation, and problem-solving.
- Have a service mindset.
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About us
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.
Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support.
We believe online shopping should be accessible, easy and enjoyable. This is the vision Shopee aspires to deliver on the platform, every single day.