正輝科技有限公司

如果你外向、喜歡與人互動、樂於探索新事物，那這個超適合你： - 協助處理業務相關事項 - 與客戶溝通、蒐集資訊（保持微笑就對了 😄） - 平均每月一次出國出差 ——沒錯，護照會比你更忙！🌍 - 薪資: NT$45,000 以上可談

Job Description 職位說明 We are seeking an organized and efficient Office Administrator to oversee daily operations. This role involves administrative management, facilities oversight, HR and Employee support, and vendor relations. The ideal candidate should have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. 我們正在尋找一位有組織且高效率的辦公室行政人員，負責日常營運管理。此職位涵蓋行政管理、設施維護、人力資源與員工支援，以及供應商關係等工作。理想人選需具備優秀的組織能力、溝通技巧，以及主動解決問題的態度。 📌Job Responsibilities 工作內容 - Manage office supplies, equipment, and environment, including procurement and inventory control. 管理辦公室用品、設備與環境，包括採購與庫存控管 - Source, evaluate, and maintain relationships with vendors and service providers. 尋找、評估並維持與供應商及服務提供者的合作關係 - Plan and execute company events such as Monthly Birthday Parties, Team Building Activities, Company Trips, and Year-End Parties. 規劃並執行公司活動，如每月慶生會、團隊建立活動、員工旅遊及年終派對 - Coordinate festive gift purchasing and delivery for both domestic and international clients and employees. 安排節慶禮品的採購與寄送，對象包括國內外客戶與員工 - Assisting with Employee business trip arrangements, including flight and hotel bookings, visa applications, and car rentals. 協助員工出差安排，包括機票與飯店預訂、簽證申請及租車事宜

Job Overview: The Sales and Business Development will be responsible for driving sales growth, identifying new business opportunities, and building strong relationships with clients. This role requires a strategic thinker with excellent communication skills and a passion for achieving sales targets. Job Responsibilities: Create and implement effective sales strategies to meet company objectives and expand market reach.Conduct market analysis to identify new opportunities, trends, and competitive landscape.Identify and qualify potential clients through any lead-generation activities.Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.Prepare and deliver compelling sales presentations and proposals tailored to client needs.Negotiate contracts and agreements with clients to secure profitable sales.Work closely with account management and product teams to align sales strategies and ensure effective communication.Track sales metrics and prepare reports on sales performance, forecasts, and market insights.

Key Responsibilities: ● Serve as the primary point of contact for clients, fostering strong and lasting relationships. ● Collaborate closely with internal teams (product, marketing, support) to ensure seamless alignment of strategies and prompt resolution of client issues. ● Ensure the timely delivery of requests and solutions, tailored to client needs and objectives. ● Maintain accurate and up-to-date documentation relevant to client interactions and account management. ● Drive clients to go live efficiently and strategically enhance their performance. ● Monitor client performance and revenue growth, proactively identifying opportunities for upselling and optimization. ● Introduce and promote new and existing functionalities and products to internal teams and client organizations. ● Provide training and guidance to clients on platform features, best practices, and industry trends to maximize their success. ● Develop and execute targeted promotional campaigns for B2B and B2C clients, tracking results and optimizing for maximum impact.The Company offers excellent employee benefits:● Very good remuneration!● You get birthday leaves once your join!● Extra Bonuses based on personal performance.● Formal review process once a year.● Opportunity to join a team of great professionals (like you!).● Opportunity to work with teams from multicultural background.● Dynamic and friendly work environment.● Open and transparent communication.● Team activities, (memorable) team buildings, Christmas party, and many more random parties.

Requirements: •3+ years of testing experience in product testing. •Requires knowledge of API testing tools, such as Postman •Develop and implement test plans to ensure product quality meets standards and customer expectations. •Test processes, systems, and software, documenting issues to assist in resolutions. •Collaborate with development teams to ensure products meet specifications and technical requirements. Soft Skills: •Strong verbal and written communication skills to articulate test results, issues, and recommendations clearly. Effective communication with the development team and stakeholders is essential. •A keen eye for detail to identify and document potential issues or defects in the product. •Ability to adapt to changes in a dynamic environment, embracing new tools, processes, and challenges. •Strong time management skills to efficiently handle testing tasks, set priorities, and maintain organizational skills. •Self-motivated individual with the ability to work autonomously when required. •Results-driven mindset, focused on achieving goals effectively.

* Job Responsibilities 工作內容: 1. Handle our B2B clients' suggestions, inquiries, requests and complaints received via various channels (Such as emails, live chats, and website) with the utmost care and in the most efficient manner. 以客戶為導向且積極協助處理B2B客戶端透過各類管道 (如電子郵件、即時通訊軟體、網站...等) 所提出的建議、詢問、需求以及客訴。 2. Able to judge the critical level of issues and escalate them to senior support or relevant teams. 能夠迅速清晰分辨問題及判斷應提交問題的相關的部門以進行後續處理。 3. Take ownership and a proactive approach to resolve issues and complaints. 針對客戶端的各類問題及客訴主動提供解決方案。 4. Guide clients in using our product and application, making them comfortable in accessing its features. 引導客戶端使用產品及系統。 5. Provide end users and clients' feedback, working closely with the product, engineering and operation teams to ensure continuous improvement in product development and user experience. 將最終用戶及客戶端的建議提供給對應部門，以確保產品研發及使用者體驗持續進行優化。 6. Able to collaborate with different teams. 能夠跨部門溝通及合作 7. Support the team with ad-hoc tasks: training and coaching new hires, reporting etc. 協助團隊處理額外的工作任務，如培訓指導新進同仁或是制作報告等。 8. Work in shifts, shifts as below: Morning 07:30 - 16:30 Afternoon 14:30 - 23:30 (NT$3,000/month Allowance) Night 23:00 - 08:00 (NT$6,000/month Allowance) 三班輪班制，需配合排班與輪班 早班 07:30 - 16:30 中班 14:30 - 23:30 (有每月NT$3,000 中班津貼) 晚班 23:00 - 08:00 (有每月NT$6,000 夜班津贴) 9. Strive to meet both the individual and team's KPI targets. 盡力達成個人及團隊的積效目標。