Assistant Engineer- Kaohsiung/Tainan (1-year-temp)
Mô tả công việc
KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！
- Perform preventative maintenance service in customer site
- Perform customer site troubleshooting to assist Customer Service Engineer
- Serve as customer contact on Technical and Service-related matter and escalate to CSE if needed
- Provide service support on urgent case
- Be services front line for understanding customer issue and transferring them to the CSE/CSM
- Responsible for daily data collection and basic recovery
- Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues
- Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved
- Responsible for new tool move in Tasks, including un-crate/Tooling organizing/ Parts move in and out/ PIP 6S check
Về chúng tôi
KLA為全球半導體製程控制及設備的市場領導者。我們具有領先市場的設備與技術開發的創新能力，提供先進製程控制的解決方案，包括晶圓、光罩製造、集成電路、封裝、印刷電路板和平板顯示器等工業技術領域。
KLA的成功獲得了國際的認證：
- Forbes: 2025全球最佳雇主(Forbes: World's Best Employers)
- Fortune Magazine: 2025全球最受推崇企業 & 全美五百強企業 (Fortune Magazine: World's Most Admired Companies & Top 500 Companies)
- 培訓雜誌企業名人堂 (Training Magazine: Hall of Fame)
- TIME Magazine: 2025全球最佳企業(2025 World's BEST Companies)
- Financial TIMES: 2025亞太地區最佳雇主(2025 Asia-Pacific BEST Employers)