Manufacturing - HVM Tech Support Team Leader - Linkou

Job updated about 1 hour ago
The employer was active 5 months ago

Job Description

Introduction to the job

As a Team Leader within the Manufacturing Technical Support Group, you are responsible for leading a team of engineers to deliver safe, stable, and efficient factory operations. You combine people leadership with strong technical understanding to drive operational results, develop team capability, and ensure alignment with factory objectives.
You act as the primary people manager for your team while collaborating closely with Technical Leaders, Group Leaders, and cross‑functional stakeholders to resolve complex issues and continuously improve factory performance.

Role and responsibilities

Health, Safety & Environment (HS&E)

  • Ensure compliance with health, safety, quality, and environmental procedures across the work center or shift.

  • Actively promote a strong safety mindset, serve as a role model, and hold team members accountable for safe behavior.

  • Perform and register safety checks, follow up on findings, and ensure learnings are shared and applied within the department.

  • Take ownership of HS&E performance for the assigned work center.

People Management and Development

  • Lead, coach, and develop approximately 15–20 direct reports, including performance appraisal and target cascading.

  • Build team capability by assigning challenging tasks, guiding skills development, and supporting career growth.

  • Ensure retention of critical knowledge and competencies within the team and support natural team development.

Operational Execution and Realization

  • Drive realization of operational targets and KPIs for the team in line with factory and departmental objectives.

  • Coordinate daily activities within the work center or shift, balancing resources, priorities, and production demand.

  • Contribute to factory planning activities and support optimization beyond the own team when required.

Technical Alignment and Issue Management

  • Ensure effective execution of troubleshooting and issue resolution in collaboration with Technical Leaders and subject matter experts.

  • Understand technical dependencies and interfaces with other teams and coordinate cross‑team actions when needed.

  • Support escalation processes by providing clear operational context, data, and impact assessment.

Continuous Improvement

  • Review existing operations within the own area (L5 level) and lead continuous improvement initiatives.

  • Foster a Lean / Kaizen mindset within the team and encourage innovation and structured problem solving.

  • Drive implementation of improvement actions and ensure sustainable results.

Management Information and Stakeholder Management

  • Provide regular reports and analyses on team performance, operational results, and improvement progress.

  • Build and maintain an effective network with internal stakeholders such as other Team Leaders, Group Leaders, and support functions.

  • Represent the team in discussions with internal and external stakeholders, explaining and supporting operational decisions with fact‑based arguments.

Annual Planning, Budget, and Strategy Execution

  • Translate operational targets into annual plans for the team and drive execution within agreed timelines and budgets.

  • Manage deviations, risks, and required adjustments, including preparing proposals and obtaining approvals.

  • Contribute to policy development and execution at the next organizational level and ensure plans are executed over a multi‑month horizon.

Education and experience

  • Bachelor’s degree in Engineering or a related technical field; Master’s degree preferred, or equivalent working and thinking level.

  • Solid experience in manufacturing, operations, or technical support environments.

  • Proven experience in planning and managing operational activities to deliver predefined objectives.

  • Experience in leading teams, shifts, or work centers is required.

Skills

  • Strong people leadership and coaching capabilities.

  • Good technical understanding to interface effectively with engineers and Technical Leaders.

  • Ability to plan, prioritize, and manage operational activities under dynamic conditions.

  • Strong communication skills.

  • Structured, fact‑based decision making with a continuous improvement mindset.

  • Stakeholder management skills and the ability to align across teams.

Other information

Standard working hours are day shift (08:00–17:00).
Weekend on‑call support or overtime may be required based on production demand.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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1
4 years of experience required
Negotiable
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About us

Be part of progress.

We make machines that make chips; the hearts of the devices that keep us informed, entertained and safe. Devices that improve our quality of life and help to tackle the world’s toughest problems. We build some of the most amazing machines that you will ever see, and the software to run them. Never satisfied, we measure our performance in units that begin with pico or nano.

Whether you are a student or an experienced engineer, whether you want to design or build, work with customers or software code, we are looking for people like you to help us push technology further. Explore what we have to offer. If it sounds interesting, let’s stay in touch. If it sounds right for you, let’s talk about how you can be part of progress.

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總部位於荷蘭的ASML (台灣艾司摩爾) 是全球最大晶片微影設備市場的翹楚,為半導體製造商提供微影設備及相關服務。全球十大半導體廠皆為ASML的客戶。ASML是一個國際化的企業,在微影設備市場的佔有率達80%以上,用於研發的支出以員工人均計算名列歐洲第二。2019年的全球銷售額逾118億歐元。36年來,ASML透過和客戶及供應商的緊密合作,搭配上高效能的營運流程,以及來自全球的優秀員工,逐步開創了我們在晶片微影領域的技術領先地位。ASML 致力成為全球主要半導體製造商之重要夥伴,協助其設計研發及整合高階系統,開發可用於各類資訊科技產品、行動通訊及物聯網相關產品的晶片。