Manufacturing - Tech Support Engineer - Linkou

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Introduction

How does it feel to work on the most advanced photolithography system in the biggest semi-con company in the world, and you’re the one who knows about it the most?

Start as a First Line Support engineer to start your journey of deep diving into the technology of the product and panorama of the company behind the veil.

Job Mission

• Delivers technical support for the production and installation process

• Prevents technical disturbances from repeating.

• Participates in projects (NPI, structural improvement, etc)

Job Description

Independent Work and Responsibility: Work independently according to standard work procedures and packages, and be willing to take responsibility for actions without standard procedures.

Technical Issue Resolution: Adeptly solve technical issues according to specifications and quality standards, ensuring no delivery delays. Quickly resolve technical disturbances in the factory or escalate them to Production engineers and Development Engineers.

Process Optimization/Continuous Improvement: Identify and contribute to optimizing processes within your competence and take initiatives to execute and advise across departments on potential solutions and improvements.

Innovative Problem Solving: Use developed skills and technical concepts to find optimal solutions for specific problems in an innovative and creative way.

Technical Knowledge: Have in-depth technical knowledge of your competence area, understanding the effects of deviations within modules on their performance.

Training and Coaching: Develop training programs to train and coach colleagues in their expertise. You explain and present technical matters within your competence group and to key interfaces, convincing and getting buy-in on technical matters based on rational arguments.

Operational Coordination: Coordinate and bridge between production line and production engineering.

Education

Engineering bachelor or above related

Experience

3-7 years semi-con or OEM experience

Personal skills

Language ability

• Good at English speaking and writing

Personality

• Proactive, eager to learn and share.

• Possess Lean/Kaizen mindset.

• Willing and flexible to take ownership.

• Attentive to detail and logical reasoning.

• Open-minded, high potential to fulfill department growth.

Context of the position

The FLS team acts as the factory's firefighters, responsible for swiftly resolving emergent technical issues with our machines. We also serve as technical consultants, providing knowledge transfer and accurate technical judgment to the production line.

You will encounter challenges such as time pressure, knowledge gaps, and unfamiliar issues. But don't worry! If you're willing to learn, you'll gain a significant sense of accomplishment.

Other information

FLS is a very technical team that requires a lot of independent learning. However, besides the technical training material we can provide, the company also provides a plenty of management and project related training for everyone to take.

Shift work

1. 43 shifts

2. 50% in night shift.(16:00~03:00), 50% in day shift (6:00~17:00)

Weekend: On call or OT in office bi-weekly base on production request.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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