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Service Operations Request Management:Run the ITSM queue (incidents/requests) with strict SLA/OLA discipline; triage, prioritize, and escalate effectively.Execute JML (joiner/mover/leaver) and access provisioning per standard controls.Maintain the local Service Catalog and ensure runbooks/KBs are up-to-date and actually used.Process Mapping Continuous ImprovementMap as-is processes (process maps, RACI), identify bottlenecks and risks, and maintain a prioritized gap backlog with owners and due dates.Lead Service Improvement Plans (SIP); embed PDCA/Lean practices; run operations reviews (weekly/monthly) with action tracking.Incident / Problem / Change (ITIL)Coordinate end-to-end incident response to minimize MTTR and business impact; manage major incidents communication.Drive RCAs and preventive actions to cut repeat incidents.Execute approved changes (RFCs), align with CAB/change calendar, and manage site pilots/UAT and cutovers.Governance, Compliance RiskEnforce Corporate IT policies/standards; support internal/external audits and periodic access reviews.Keep evidence and artifacts (SOPs, logs, approvals) audit-ready.Vendor Asset CoordinationCoordinate on-site/vendor work, SOW/SLA adherence, RMA/warranty, and scheduled maintenance.Keep asset and license records accurate (issues/returns, stock levels, reconciliation).Site Stakeholder CoverageCoordinate on-site coverage for offices and operational facilities (e.g., hubs/sortation centers), including after-hours windows when needed.Provide timely, non-technical service updates to business owners and ensure expectations are managed.Reporting AnalyticsPublish weekly/monthly ops packs: SLA/OLA, CSAT, MTTA/MTTR, repeat incidents, backlog aging, KB usage, asset accuracy.Build simple dashboards to spot trends and propose data-driven improvements.

Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printersTroubleshoot and resolve end user application issues, maintain and update technical support documentationHandle asset management, maintain inventory and liaise with vendorsMaintain and monitor office network infrastructure, IT security and antivirus toolsOther duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reportsWork on shift of follow by Team lead arrange

Role SummaryOwn day-to-day IT service operations for Vietnam and act as the operations liaison between local business teams (Shopee, SPX Express, Garena, Monee), Corporate IT, and vendors. You will map and standardize processes, surface and close operational gaps, and drive continual service improvement—ensuring stable services, clear communications, and consistent SLA/OLA performance.Service Operations Request ManagementRun the ITSM queue (incidents/requests) with strict SLA/OLA discipline; triage, prioritize, and escalate effectively.Execute JML (joiner/mover/leaver) and access provisioning per standard controls.Maintain the local Service Catalog and ensure runbooks/KBs are up-to-date and actually used.Process Mapping Continuous ImprovementMap as-is processes (process maps, RACI), identify bottlenecks and risks, and maintain a prioritized gap backlog with owners and due dates.Lead Service Improvement Plans (SIP); embed PDCA/Lean practices; run operations reviews (weekly/monthly) with action tracking.Incident / Problem / Change (ITIL)Coordinate end-to-end incident response to minimize MTTR and business impact; manage major incidents communication.Drive RCAs and preventive actions to cut repeat incidents.Execute approved changes (RFCs), align with CAB/change calendar, and manage site pilots/UAT and cutovers.Governance, Compliance RiskEnforce Corporate IT policies/standards; support internal/external audits and periodic access reviews.Keep evidence and artifacts (SOPs, logs, approvals) audit-ready.Vendor Asset CoordinationCoordinate on-site/vendor work, SOW/SLA adherence, RMA/warranty, and scheduled maintenance.Keep asset and license records accurate (issues/returns, stock levels, reconciliation).Site Stakeholder CoverageCoordinate on-site coverage for offices and operational facilities (e.g., hubs/sortation centers), including after-hours windows when needed.Provide timely, non-technical service updates to business owners and ensure expectations are managed.Reporting AnalyticsPublish weekly/monthly ops packs: SLA/OLA, CSAT, MTTA/MTTR, repeat incidents, backlog aging, KB usage, asset accuracy.Build simple dashboards to spot trends and propose data-driven improvements.

Application and extension of test systems and procedures Design, programming and execution of test cases for non-functional requirements (for example, load and performance tests)Adaptation of existing test cases in the course of automation Analyzing and summarizing test results Creation of recommendations to improve the testability of individual software modules Cooperation with the relevant internal departments and external service providers

Main tasks • Perform manual functional testing, integration testing and regression testing on iOS and Android mobile phone. • Analyzing and writing test cases for new requirements. • Generate test report for the test results. • Co-work with project manager and developers to review SPEC and issues. • Collaborate with cross-functional and multinational teams to define test plan, test cases. • Buildup automation framework and implement automation test • Managing and coordinating outsourcing task if needed. Key performance index Successful candidates must be creative, collaborative, and have clear logic, while completing high-quality work under tight deadlines.

RESPONSIBILITIES: Design Network-On-Chip (NoC) using FlexNoC or in-house toolMake specifications, configurations to implement the NoC for a SoCExecute the RTL checker and clean all error BENEFIT 18 paid leaves per year (including 12 annual leaves + 6 personal leaves).Insurance plan based on full salary + 13th salary + Performance Bonus.100% full salary in probation period.Medical Benefit (Personal) and Family based on levels.Working in a fast paced, flexible, and multinational working environment. Chance to travel onsite (in 49 countries).Internal Training (Technical Functional). Scope of English Training.Working from Mondays to Fridays.

Reco's client is a big IT outsourcing company in Viet Nam. They are looking for an experienced and passionate Mobile Automation Test Engineer to join their team. You will be responsible for designing, developing and executing automated tests to ensure the quality of their mobile products. You will also collaborate with other teams to improve the testing process and deliver high-quality software solutions to their global clients. 1. Responsibilities -Understand client domain knowledge, and implement all testing activities independently and effectively to provide or improve the software quality- Explore the client’s product, analyze the client's business and leverage the technical expertise of the company’s resources and technology advantage to recommend testing strategy, testing process, testing technologies, and tools to use.-Work directly with the project team and client on daily assignments:-Join daily/weekly meetings with the client-Review requirements, specifications, and test artifacts to provide timely and meaningful feedback-Estimate testing effort and prioritize assigned tasks-Develop, maintain, and execute tests-Report, track, and monitor defects-Collect data and report status- Analyze the root causes and address issues in terms of testing quality-Coordinate various work activities and stakeholders to deliver products of high quality and on time 2. Requirements - Good knowledge of software development process, software testing process, and testing methodologies- Good knowledge of Automation testing, API testing, Performance testing, Database testing, Security testing, and Mobile testing.- Experience in test strategy, test heuristics, test plan, and test techniques including black box, risk-base, Exploratory, Non-UI testing -Willingness to learn new processes, techniques, and tools-Good at analyzing information objectively and making reasonable decisions-Able to perform all kinds of testing effectively and independently-Able to perform tasks under high pressure-Quick learning, good presentation, and experience in working with English-speaking clients are a plus-Good client service mindset-Having lead team experience is a plus point-Fluent in English, a big plus if have experience in working directly with global clients 3. Benefit - Competitive salary and 100% official salary during the probation period. - 12 days of leave per year. - Flexible working model: remote, offline or hybrid. - Technical and dynamic working environment. - You’ll get to work with experienced software engineers at market leading. - Exciting company trip/team building activities. 4. More information - Working time: mon - fri - Working location: Hồ Chí Minh (3 days wfh, 2 days in office) 5. Contact: Ms. Nga Phone/ Zalo/ Whatsapp: (+84) 866 50 50 20 Telegram: @ngamaihr Skype: live:dc03379c3216113e

- Nghiên cứu và xây dựng ý tưởng, nguyên lý hoạt động cho các board mạch điều khiển; - Thiết kế hệ thống tủ điện điều khiển robot và các hệ thống công nghiệp; - Thiết kế sơ đồ mạch và mạch in PCB.

– Conduct DFT Engineering Tasks: DFT Audit/Scan Logic/MBIST Logic/BSCAN Logic Insertion – Responsible for implementing the Hardware Design-for-Test (DFT) features that support ATE, in-system test, debug and diagnostics needs of the design – Responsible for development of innovative DFT IP in collaboration with the cross-functional teams, and play a key role in full chip design integration with the testability features integrated in RTL – Work closely with the design/design-verification and physical design teams to enable the integration and validation of the Test logic in all phases of the design, and back-end implementation flow – Analyze timing report and suggest for the solution – Skillful in gate-level simulations with and without timing annotations – Diagnose and analyze data logs during silicon bring-up phase to finalize prototype patterns – Be responsible for Innovative Hardware DFT for new silicon device models, bare die stacked die- driving re-usable test and debug strategies

Quận 7- HCM - SALE - PROJECT - SENIOR ENGINNEER/ - 25TRTìm kiếm ứng viên vị trí Kỹ sư bán hàngLĩnh vực hoạt động: Cung cấp thiết bị/vật tư thủy lực - khí nén và các thiết bị công nghiệp khác cho các ngành dầu khí - cảng- thép - xi măng - gạch, F& B, CN nhẹ,...Làm việc: thứ 2-thứ 6, giờ hành chínhPhúc lợi: Lương - thưởng doanh số - thưởng cuối năm - thưởng thâm niên - và nhiều đãi ngộ hấp dẫnSức khỏe: Pvi careLiên hệ: email: [email protected]: 0908998395/028 37115330CÔNG TY CỔ PHẦN CÔNG NGHỆ QUỲNHSố 9, Đường 65, Phường Tân Phong, Quận 7, HCM