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Fongshan District, Kaohsiung City, Taiwan
Customer Service
Full-time
【工作內容】 職務性質:全職 需求人數:1~2人 職類:門市/專櫃人員 夥伴招募需求: 負責介紹及銷售門市商品提供顧客接待與需求服務(如:電話諮詢、調貨、修改、包裝及退換貨處理)負責商品進貨入庫、銷售管理及庫存管理負責商品包裝、陳列及促銷品換檔工作維持店櫃週遭之整潔具服務業及餐飲業經驗服務顧客 - 產品知識與專業建議、店務作業顧客體驗管理 - 銷售與達標、團隊合作與成長 到職滿1個月,發放$1,500獎金到職滿3個月,發放$2,000獎金到職滿6個月且通過試用期考核,發放$3,000獎金達成上述條件且到職滿12個月,另發放$6,000獎金''此為一次性獎金於到職期滿後申請給予'' 工作待遇:月薪32,500元 ~ 36,000元 上班地點:高雄市鳳山區文平街33號 管理責任:不需負擔管理責任 出差外派:無需出差外派 上班時段:輪班制 (日班、晚班、假日班;門市營業時間:11:00~21:00) 休假制度:輪休制 (每四周 8 天例假日及休息日;國定假日另計) 可上班日:不限 歡迎身分:應屆畢業生、原住民、二度就業、中高齡 【工作條件】 工作經驗:不拘 學歷要求:不拘 科系要求:不拘 語文條件:台語 (中等)、英文 (略懂) 擅長工具:Word、PowerPoint、Excel、Outlook
32.5K ~ 36K TWD / month
No requirement for relevant working experience
No management responsibility
**本職缺會先由總公司人資部初試,通過後會再就近分配上班店舖**對便利商店之工作有興趣者,願接受店舖基礎訓練,工作內容為店舖基礎收銀結帳作業、補貨作業、顧客服務、各式器具設備及環境清潔,店長、副店長交辦事項處理等。工作內容:1.商品上架陳列2.商品排面整理3.賣場環境管理及清潔4.顧客服務、具有服務熱忱5.店長、副店長臨時交辦事項。早班:07:00~15:00晚班:15:00~23:00大夜班:23:00~07:00
29.5K+ TWD / month
No requirement for relevant working experience
Managing 1-5 staff
歡迎二度就業求職者自認對便利商店之工作有興趣者,願接受店舖基礎訓練,工作內容為店鋪基礎收銀作業、補貨作業、銷售服務、各式器具設備及環境清潔。額外津貼:可配合輪班另有1200元輪班津貼可配合調店另有1200元調店津貼
29.64K ~ 33K TWD / month
No requirement for relevant working experience
Managing 1-5 staff
工作目標/核心價值 透過提供工作室服務與產品,培養顧客忠誠度,並提供獨特的全通路銷售體驗,讓人們享受運動的樂趣。 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂,我們支持你的生活與運動熱情! - 充電再出發:滿半年享 3 天年假,滿一年即享 10 天年假。 - 運動無負擔:享有員工專屬購物折扣,以及享有運動裝備與運動活動津貼。 - 獎勵與保障:提供達標分紅獎金、免費員工團體保險,以及每年免費員工健檢。 - 友善環境:永續通勤獎勵。 - 社團生活:多元社團與活動,讓你找到運動夥伴。 職責內容 (Responsibility) 1. 提供可靠、精確的診斷與服務 (Provide a reliable and accurate diagnosis) - 遵循工作室操作指南,並依照診斷流程執行作業。 - 提供合適的永續服務選項 (如維修、保養、翻新)。 - 確保內部與外部維修之間的適當平衡。 - 提出符合顧客需求的預定日期。 2. 依照迪卡儂的標準運作工作室 (Deliver Workshop operations) - 維護安全、牢靠的工作環境。 - 執行運動產品的維修、保養與翻新作業。 - 執行產品客製化流程。 - 確保庫存的準確性與可用性。 3. 應用商業基礎原則 (Apply the business fundamentals) - 應用顧客關係的基本原則。 - 在各部門推廣工作室服務。 - 在線上與實體通路銷售我們的產品與服務。 - 確保收貨至陳列的流程高效運作 (Truck to Peg process)。 - 處理顧客付款事宜 (收銀/結帳)。 必備與加分技能 (Skills Required) * 硬技能 (Hard Skills) 工作室診斷、操作、服務相關知識與經驗 工作室安全知識 工作室商業基礎與表現解讀能力 產品知識 (Product Knowledge) * 軟技能 (Soft Skills) 人際溝通、聆聽和發問 批判性思考、制定決策 情商、適應能力 傳承、持續學習、效率 Core Value / Job Purpose To cultivate customer loyalty through workshop services products and offer a unique omnichannel sales experience, enabling people to move through the wonders of sport. Your Exclusive Benefits At Decathlon, we support your passion for life and sport! - Recharge Go: Enjoy 3 days of annual leave after 6 months of service, and 10 days after 1 year. - Sport without Limits: Benefit from exclusive employee discounts, along with allowances for sports equipment and sports activities. - Rewards Security: Receive performance-based profit sharing bonus, free employee group insurance, and free annual employee health checks. - Eco-Friendly: Sustainable commuting rewards. - Club Life: Diverse clubs and activities to help you find your sports partners. Key Responsibilities (職責內容) 1. Provide a reliable and accurate diagnosis and service - Apply workshop handling guidelines, and follow diagnostic operating procedures. - Offer the right choice of circular services (e.g., repair, maintenance refurbishment). - Ensure the right balance between internal and external repairs. - Propose a date that meets the customer's needs. 2. Deliver Workshop operations according to Decathlon standard - Act for a safe and secure environment. - Implement sports operations of repair, maintenance refurbishment. - Carry out personalization procedures. - Guarantee stock accuracy and availability. 3. Apply the business fundamentals - Apply the fundamentals of customer relationship. - Promote my services within each department. - Sell physically and digitally our products and services. - Ensure an efficient truck to peg process. - Cash my customers (handle payment). Skills Required Hard Skills: - Workshop diagnosis, handling, and services knowledge and experience. - Workshop safety knowledge. - Workshop business basics and performance reading. - Product Knowledge. Soft Skills: - Interpersonal communication. - Listening and questioning. - Critical thinking, Decision making. - Emotional Intelligence, Adaptability. - Transmission, Continuous learning, Efficiency.
35K ~ 43K TWD / month
No requirement for relevant working experience
No management responsibility
想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎?歡迎加入我們! 工作目標/核心價值 透過提供獨特的全通路銷售體驗,並運用迪卡儂的經營基本原則,滿足顧客需求,讓人們享受運動的樂趣。 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂,我們支持你的生活與運動熱情! 充電再出發:滿半年享 3 天年假,滿一年即享 10 天年假。 運動無負擔:享有員工專屬購物折扣,以及享有運動裝備與運動活動津貼。 獎勵與保障:提供達標分紅獎金、免費員工團體保險,以及每年免費員工健檢。 友善環境:永續通勤獎勵。 社團生活:多元社團與活動,讓你找到運動夥伴。 職責內容 (Key Responsibilities) 本職位包含三大核心職責,確保顧客獲得最佳的購物體驗: 1. 產品銷售與顧客服務 (Satisfy my customers by selling our products and services) - 展現服務熱忱,歡迎每一位顧客。 - 在線上與實體通路銷售我們的產品與服務。 - 向顧客推廣會員忠誠計畫。 - 處理顧客付款事宜(門市結帳)。 - 為顧客處理 Buyback 商品。 2. 門市商業陳列與視覺動態 (Commercial and dynamic layout experience) - 遵循並執行商品陳列準則 (Merchandising guidelines)。 - 確保商業排面完整。 - 推動商業行銷活動。 - 執行季節性商品調整與移動。 3. 流程效率與庫存管理 (Process efficiency and stock availability) - 確保收貨至陳列的流程高效運作 (Truck to Peg process)。 - 檢查庫存的準確性,並執行防止耗損計畫。 - 管理試衣間並處理顧客退貨。 - 準備「到店取貨(Click Collect)」與「門店出貨(Ship from Store)」訂單。 必備與加分技能 (Skills Required) *硬技能 (專業知識) - 銷售和顧客關係、產品知識。 - 門市安全、門市結帳、門市服務。 - Layout、門市商業動態、門市效率、庫存充足。 *軟技能 (個人特質) - 人際溝通、聆聽和發問。 - 制定決策、優先順序、情商。 - 效率、持續學習。
33K ~ 43K TWD / month
No requirement for relevant working experience
No management responsibility
JOB PURPOSE / CORE VALUE Be an Intrapreneur Driving Sports Business You will be the leader and decision-maker for a specific sports domain within the Decathlon store. You will not only manage the team and optimize the customer experience, but also, with an Intrapreneur mindset, take full responsibility for the commercial strategy, performance trajectory (People/Planet/Business), and human capital development of your dedicated sport. We are looking for partners who are energetic, passionate about sports, and eager to popularize sports through business influence. YOUR EXCLUSIVE BENEFITS At Decathlon, we support your life and passion for sport! - Recharge Restart: Enjoy 3 days of paid annual leave after 6 months of service, and 10 days after 1 year of service. - Sporting Life: Exclusive employee discount on purchases, as well as allowances for sports equipment and activities. - Rewards Protection: Providing profit-sharing bonuses for achieving targets, free employee group insurance, and annual free employee health checkups. - Eco-Friendly: Sustainable commuting bonus/incentive. - Community Life: Diverse clubs and activities to help you find your sports teammates. KEY RESPONSIBILITIES 1. Exceptional Human Capital Management and Development (People) - Team Building: Recruit, train, and lead your team, ensuring teammates are positioned to thrive at the right time and in the right place. - Culture Values: Embody, transmit, and implement Decathlon's Meaning, Values, and Management Scheme within the team. - Safety Health: Guarantee a safe and healthy work environment, and jointly decide on team compensation with the Store Director. 2. Commercial Strategy and Product Management (Business Intrapreneurship) - Commercial Strategy - Omnichannel Offer - Community Mobilization 3. Best-in-Class Omnichannel Customer Experience - Customer Relationship - Store Operations 4. Store Performance Trajectory Management (People/Planet/Business) - Planning Analysis - PL Management: Manage and implement action plans on your People, Planet, and Business levers, as well as your PNL (Profit and Loss). 5. Daily Duty Management - Safety Operations: Guarantee daily safety for people and security for goods, and take charge of the daily business and service activity.
43K ~ 51K TWD / month
No requirement for relevant working experience
Managing 5-10 staff
1.培育未來營業擔當:營業擔當,為全家便利商店之關鍵崗位、企業的顧問,管理7-8家店舖,公司與店舖間的橋梁,協助店舖透過總部資源達到營業目標。2.訓練期間:1年~1年半,依個別實際訓練狀況而定。3.訓練階段:經店舖間輪調以配合店舖實際歷練與總部訓練課程,透過門市職員、副店長、店長職務歷練,各班別早、晚、大夜班店舖基礎輪調訓練,儲備店舖專業知識與技能。4.工作內容:*從門市銷售服務、倉儲商品管理、賣場經營、各式器具設備及環境清潔維護。*推動店舖營業績效達成,輔導店舖商品訂購與銷售技巧協助。*店舖分析商圈與脈動,輔導店舖商圈經營。*透過店舖商品銷售、貨架分析調整商品結構,以確保店舖呈列豐富,提供賣場陳列之建議。*店舖各庶務協助支援與溝通,確保店舖人員雇用適性、能力訓練、輔導店舖人員任務分配,以達店舖績效。
33K ~ 57K TWD / month
No requirement for relevant working experience
Managing 1-5 staff
***各職缺在面試通過後會再依居住縣市地區附近分發***◎職務名稱:專職大夜、支援大夜◎工作內容:專職大夜:主要於直營店間輪值夜班,值班期間主要工作如下:1.收銀結帳2.顧客服務3.商品整理4.店舖及機台清潔5.商品進貨整理6.店舖主管交辦之事項支援大夜:主要協助支援加盟店臨時或短期大夜職缺,若無加盟店大夜支援職缺,則安排至直營店鋪輪值夜班,值班期間主要工作如下:1.收銀結帳2.顧客服務3.商品整理4.店舖及機台清潔5.商品進貨整理6.店舖主管交辦之事項◎工作分發地區:各職缺在面試通過後會再依照居住地附近分發◎工作時間:23:00~07:00(可能因店鋪實際運作狀況進行微調)◎薪資福利制度:1.採契約制,專職大夜月薪34,500元起、支援大夜月薪37,000元起。2.契約期滿有約滿獎金6,000元。3.約滿後如經主管同意續約,另有續約獎金6000元。4.福利:享勞健保、勞退、團保、三節禮券、生日禮券、生日假、勞動節禮券等。
34.5K ~ 40K TWD / month
No requirement for relevant working experience
Managing 1-5 staff
1.培育未來職位:直營店店長/支援儲備店長2.訓練期間:1年~1年半,依個別實際訓練狀況而定。3.訓練階段:從門市銷售服務、倉儲商品管理、賣場經營、各式器具設備及環境清潔維護,經店舖間輪調以配合店舖實際歷練與總部訓練課程,透過門市職員、副店長、店長職務歷練,各班別早、晚、大夜班店舖基礎輪調訓練,儲備店舖專業知識與技能。4.工作內容:*提升店舖商品訂購能力與銷售技巧,以達成店舖營業績效*店舖規劃與執行商圈活動,以經營店舖商圈*保持店舖商品陳列豐富,維持商品結構*訓練店舖人員能力、分配店舖人員任務,以達成店舖績效*店舖形象維護,提供整潔、明亮、安全之良好優質環境*應徵職務為支援儲備店長者,須於各加盟店與直營店間支援
31K ~ 42K TWD / month
No requirement for relevant working experience
Managing 1-5 staff

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