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客戶關係發展專員/副理
Job updated 2 months ago
The employer was active about 21 hours ago
Job Description
•訪談客戶 : 深入了解客戶的訴求與爭議事項
•摘要申訴內容 : 釐清與分析AG/客戶問題及爭議點
•與權責單位合作 : 依案情斟酌相關事證後，公平合理、迅速有效處理
•彙整分析 : 集權責單位、法務、醫務等意見並共同決定案件處理方向
•回覆客戶/後續追蹤 : 及時回覆客戶處理結果，追蹤後續處理事項
•執行法遵、個資及內控事項，確保部門作業能符合公司政策及法令規範
40,000 ~ 80,000 TWD / month
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About us
南山人壽成立於1963年7月，為臺灣歷史悠久的保險公司之一。網絡遍及全臺，逾661萬保戶、逾1,172萬件有效保單提供專業服務，成為逾四分之一臺灣人的依靠。
南山人壽成立逾60年，堅定守護對保戶及社會的永續承諾，因應社會環境變化，啟動「服務賦能」、「數位賦能」二大轉型發展核心；透過「服務賦能」結合商品與「健康守護圈」合作夥伴資源，提供客戶全方位加值服務；同時，透過「數位賦能」持續強化數據分析與結合保險科技，分群分眾提供更適切的商品與數位服務體驗，實踐保險價值轉型，成為國人的堅實靠山。