Digital Content & Multimedia Officer 多媒體設計專員

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance to people based on need and irrespective of race, religion, gender or political affiliation. We have the following vacancy and are looking for a talented individual with a strong desire to contribute to humanitarian work and commit to the aims and values of MSF to join our team in Taipei.

▌Digital Content & Multimedia Officer

As a creative lead for visual storytelling, the Digital Content & Multimedia Officer is responsible for designing, producing, and optimizing high-impact digital content across MSF’s platforms. This role bridges the gap between art and data, having the ability to transform complex humanitarian information into engaging Infographics and Visual Stories. Working closely with Communications and Fundraising teams, the producer translates MSF’s mission into compelling visual formats that reach, engage, and inspire diverse audiences, under the supervision of the Digital Manager.

▌Major Responsibilities

• Design and produce engaging multimedia assets (including WebClips, Social Media Stories, Infographics, and Motion Graphics) tailored for specific digital platforms to ensure brand consistency and maximize audience reach.
• Transform complex data and global campaign messaging into clear, localized visual storytelling. Ensure timely production of infographics and short video content aligned with Taiwan audience behavior and MSF strategy.
• Advises on multimedia production based on objective, message, and target audience.
• Raise overall content quality and ensure visuals meet ethical and brand standards.
• Support the execution of digital campaigns by developing creative assets in collaboration with internal and external partners.
• Analyze and share content performance metrics and social listening data to optimize visual strategies and create high-performing, platform-specific content that resonates with target audiences.
• Collaborate with Communications and Fundraising teams to deliver timely, visually compelling assets that support the strategic goals of digital campaigns and emergency responses. Adapt international MSF content for local contexts and digital channels.
• Research and apply emerging design trends, video styles, and digital storytelling techniques to keep MSF’s visual identity contemporary and engaging for younger demographics.

無國界醫生是一個獨立的國際醫療人道救援組織，致力為受武裝衝突、流行病與傳染病和天災影響，以及遭排拒於醫療體系以外的人群提供緊急醫療援助。無國界醫生只會基於人們的需要提供援助，不受種族、宗教、性別或政治因素左右。無國界醫生台北辦公室目前正在招募1位對無國界醫生的宗旨及國際人道事務有興趣的多媒體設計專員加入我們的團隊。

▌多媒體設計專員

作為無國界醫生的影像/影音敘事的創意核心，多媒體設計專員將負責設計、製作無國界醫生各數位平台上的數位內容。本職位需要能將複雜的人道議題與資訊，轉化為引人入勝的資訊圖表與視覺故事。

在數位經理的指導下，本職位將與媒體推廣（Communications）部門及募款（Fundraising）部門密切合作，透過具影響力的視覺形式，將無國界醫生的使命轉譯成能擴散、吸引並啟發受眾的內容。

▌主要工作內容：

• 數位多媒體素材製作：設計並製作符合各數位平台特性的多媒體內容，包括網站素材、社群貼文或限動素材、資訊圖表及影片，以確保品牌一致性。
• 視覺敘事在地化：將複雜的數據與全球行動訊息轉化為清楚、在地化的視覺敘事，並依台灣受眾喜好與無國界醫生的策略，準時產出相對應的多媒體內容。
• 給予專業建議：依據溝通目標、核心訊息與目標受眾，提供多媒體製作形式與策略建議。
• 品質與倫理控管： 提升整體內容品質，確保所有視覺素材符合 MSF 的倫理原則與品牌規範。
• 數位行銷支援：與內部團隊及外部合作夥伴協作，支援數位行銷活動的創意素材執行。
• 成效分析與優化：與社群專員一起分析內容成效，優化視覺策略，產出能與目標受眾產生共鳴的內容。
• 跨部門協作： 於跨部門數位行銷活動或緊急救援專案中，提供即時且具視覺吸引力的素材，並確實將國際內容在地化。
• 創新趨勢應用：研究並應用新興設計趨勢、影音風格與數位敘事技術，讓無國界醫生的數位內容能持續吸引年輕族群。

▌Requirements

• Minimum 3 years of professional experience in content production (video editing, graphic design, motion graphics) for digital platforms.
• Proficiency in Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop, Illustrator) and rapid creation tools like Canva.
• Strong Visual Storytelling skills with a portfolio demonstrating the ability to simplify complex information into Infographics and engaging narratives.
• Digital Marketing Mindset: Understanding of social media algorithms, audience engagement strategies, and basic analytics interpretation.
• Video Production: Solid skills in script-writing, storyboarding, and editing workflows (transcoding, exporting for web).
• Language: Fluency in Mandarin; Working proficiency in English

▌資格：

• 工作經驗： 具備至少 3 年數位平台內容製作（影片剪輯、視覺設計）的專業經驗。
• 軟體技能： 精通 Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop, Illustrator) 及 Canva 等快速製作工具。
• 視覺敘事能力： 擁有強大的視覺說故事能力，作品集需展示能將複雜資訊簡化為資訊圖表及用視覺說故事的能力。
• 數位行銷思維： 了解社群媒體演算法、受眾互動策略，並具備基礎的數據分析解讀能力。
• 影片製作能力： 具備腳本撰寫、分鏡設計和剪輯作業的技能。
• 語言能力： 中文流利；英文具備基礎溝通能力。

▌How to apply?

Please apply with a letter of motivation (in English) and full resume (in both English and Chinese) on our website . Applicants not invited for interview within 4 weeks may consider their applications unsuccessful. All information collected is solely for recruitment purposes and be treated in strict confidence.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.

MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.

Due to the nature of this role, the recruitment process includes a personality assessment. The purpose of this assessment is to evaluate the candidate’s fit with the role and the team. The assessment will not include any information unrelated to job performance, nor will it request private or sensitive personal data. The results will be kept strictly confidential and will be used only as one reference point in the overall recruitment evaluation, not as the sole basis for a hiring decision. Candidates must agree to and complete the assessment in order to proceed to the next stage of the selection process.

All personal information (photos, education and work experiences, letter of motivation etc.) received will be used solely for recruitment purpose. Your personal data will be strictly protected, please refer to our Privacy and Individual Data Protection Policy.

▌如何申請：

請進入我們的招募網頁填入相關資訊，並附上英文動機信、中、英文履歷、預期薪資與最早可到職日期等資料。如申請人於遞交申請表後四星期內未獲邀約見，即可視作其申請不成功。所有收集的資料僅作招募用途，並會嚴格保密。如申請人於遞交申請表後四星期內未獲邀約見，即可視作其申請不成功。所有收集的資料僅作招募用途，並會嚴格保密。

無國界醫生致力於打造共融的工作文化環境，鼓勵並接納員工多元意見，我們歡迎所有性別、年齡、性向、國籍、種族、宗教信仰、能力及多元的人才加入團隊。

無國界醫生致力於建立保護（Safeguarding）文化；所有工作人員與社區在參與該組織的整個過程中皆感到安全和受到重視；所有人都知道在有疑慮時如何反映，並相信他們的意見會被傾聽和重視，且不會因此承受個人或職務上的負面影響。同時，組織在所有保障面向上力求採行最高的實務標準，而非僅為符合法規而滿足於最低標準。

本職務因工作性質需求，招募流程包含「性格特質測驗」，該測驗之目的在於評估應徵者與職務及團隊之適配度，且測驗內容不會包含「與執行工作無關之資訊」或要求提供隱私資料，測驗結果亦將嚴格保密並僅作為整體招募評估之參考依據之一，非唯一之錄取依據。應徵者需同意並完成相關問卷，方可進入後續甄選程序。

本基金會徵才時所收到之個人基本資料、照片、學經歷、自傳等資料，僅供本基金會人事招募之用。您的個人資料將受到嚴密保護，請參考我們的「隱私與個人資料保護政策」。