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Approach B2B/B2C Clients on multi-channels (Facebook community, E-commerce Association, Referral)Build & maintain relationship with future Clients to understand their online businessesBuild your own personal branding, demonstrate what values you can offer to gain Client’s trustConstantly support Clients with their onboarding process and account managementConsult and answer Client’s problems related to their E-com businessHelp Client's business take off with a good business plan and the advantages of embracing a corporate model for their business, as opposed to an individual approach.Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Identify customer needs and help customers use specific features of our products. Inform customers about new features and functionalities.Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share with our Product and Marketing teams.
Approach B2B/B2C Clients on multi-channels (Facebook community, E-commerce Association, Referral)Build & maintain relationship with future Clients to understand their online businessesBuild your own personal branding, demonstrate what values you can offer to gain Client’s trustConstantly support Clients with their onboarding process and account managementConsult and answer Client’s problems related to their E-com businessHelp Client's business take off with a good business plan and the advantages of embracing a corporate model for their business, as opposed to an individual approach.Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Identify customer needs and help customers use specific features of our products. Inform customers about new features and functionalities.Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share with our Product and Marketing teams.
Jakarta Special Capital Region, Republic of Indonesia
5.5M ~ 7.5M IDR / month
1 years of experience required
Managing 1-5 staff