Hostinger

What You Will Do: Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner.Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about.Be a true ambassador by empowering our customers to build their online success!Dive deep into the world of IT by polishing your technical expertise daily.Deliver impactful work on a global scale.What We Offer: Permanent remote opportunity!A competitive monthly compensation for services in USD (for non-Indonesian candidates).Fully compensated 3.5-week initial period to gain knowledge in technology, product, and communication areas.Additional service fee: available and ranging from 5% to 30% from your monthly compensation, according to services delivered.Commissions (10%) can be earned by offering additional services for our customers.Paid Suspension days. Love visiting the seaside? No problem - us, too! We offer 20 days of paid suspension days.Flexible compensation models to choose from: Fix and Variable!Loads of possibilities & tools for your personal growth: Udemy account, Successors Academy course, Scribd subscription, and many more!Active internal growth! 80+ talents from the Customer Success team have excelled in their positions throughout 2023.Estimated start date: as soon as possible!

What You Will Do: Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner.Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about.Be a true ambassador by empowering our customers to build their online success!Dive deep into the world of IT by polishing your technical expertise daily.Deliver impactful work on a global scale.What We Offer: Competitive basic salary ranging from IDR 6-7 million, excluding bonuses.A 2-3 weeks paid training course in technology, product, and communication knowledge.Bonuses and allowances (unlimited bonuses for upselling and efficiency based on KPIs, full attendance bonuses, meal, internet, and night shift allowances).Medical/health insurance.Remote work opportunity - this position is fully remote.Promising career path: Level-up from Junior to Senior level, promotion to another team, and promotion to the global team with facilitated training and preparation.Personal development activities include individual mentorship, workshops, paid training (with Udemy), and international conferences.Other benefits include a birthday present, a special gift for the best team member, and much more.