FWD Summer Internship 2026 - Operations

You may submit your resume in this link so we can find suitable role in the following departments

1. Policy Services:

• Support in preparing guidelines for Customer/Frontline/Agent, related to policy change and policy payment.
• Assist in policy services AML tasks.
• Other assigned tasks by line manager.

2. New Business & Underwriting:

• Check AML alerts for new business cases
• Perform admin checking to support underwriting assessment
• Prepare and issue underwriting correspondence: Declined / Postponed / NTU / Withdrawn letters
• Prepare and manage LCA (Letter of Conditional Acceptance)
• Receive, verify, and store medical invoices and clinic billing documents AND upload, archive Customer and Corporate documents
• Support Underwriting team in daily operations and audit/document requests.

3. Claims:

• Receive and register claim requests into the claim system
• Check clarity and legibility of claim document images (medical records, invoices, reports).
• Store claim documents according to internal filing guidelines.
• Support other tasks of the department.

4. Corporate Sales:

• Prepare documents and consolidate information from internal departments as requested.
• Support system testing activities, including test cases and defect tracking.
• Coordinate task progress and follow up with stakeholders when needed.
• Assist in drafting standard contracts and handling administrative documents.

• Current 3rd – 4th year students or fresh-graduates from all majors who are available to work full time from June to August.
• Minimum cumulative GPA of 7.0/10 or equivalent.
• Passionate for exploring Life Insurance Industry.
• Good at interpersonal & communication skills in both Vietnamese and English.
• Proficient in Microsoft Office.
• Proactive, willing to learn and grow with can-do attitude.

• Application (15/04/2026 - 20/05/2026)
• HR & Functional Interviews
• Onboarding