Dekoruma

Ensure design production targets are fully achieved, including achieving SLA TV in a timely manner.Ensure sales targets are fully achieved monthly/annually, including upselling to customers.Perform site technical visits to the customer’s house to get complete details related to the project scope and the customer's design preference, including checking electrical points, structures, and other technical measurements in order to ensure alignment between technical drawings and the site.Submit and present the design to the customerConceptualize and create the design plans.Follow up regarding all changes/revisions needed after the meeting.Ensure all BOQs are successfully sent out to the customers.Actively following up with related PIC/department to ensure products and materials needed are available and ready to use.Ensure the alignment of inscope and outscope parts to clients, provide mood board as per Dekoruma standard, and perform first room measurement to assure actual vs design are aligned.Establish and maintain good business relationships by serving the best client handling to ensure high customer satisfaction.

Membuat gambar kerja untuk kebutuhan produksi.Berkoordinasi dengan Interior Designer untuk dapat menghasilkan gambar kerja yang sesuai dengan standard Dekoruma.Mengevaluasi gambar kerja supaya layak di produksi dan sesuai dengan standard Dekoruma.Melakukan QC (Quality Control) terhadap hasil gambar kerja yang dibuat oleh Designer Dekoruma.

Follow up potential customers through chat and telephone with daily target call listWork independently and/or in a team to achieve monthly targetMaintaining a positive, empathetic, and professional attitude toward customers at all times by ensure customer satisfactionAsk questions to understand customer requirements and close the lead (make appointment)Communicate the latest information, promotion, campaign, or other company product to customerKeeping records of customer interactions and leads processingUnderstanding in-depth knowledge of customer products and services to make suitable recommendations based on-customers' needs and preferences