門市人員_ 部門經理 Store department manager [ 三重 DECATHLON ]

工作目標/核心價值 成為推動運動商業的內部創業者 您將是迪卡儂門店中，特定運動領域的領導者與決策者。您不僅管理團隊、優化顧客體驗，更以「內部創業者 (Intrapreneur)」的心態，全權負責您所屬運動的商業策略、績效發展 (People/Planet/Business) 和人力資本的培育 。我們尋求充滿活力、熱愛運動，並渴望透過商業影響力推動運動普及的夥伴。

專屬你的福利與優勢 (Your Exclusive Benefits)
在迪卡儂，我們支持你的生活與運動熱情！
充電再出發： 滿一年即享 10 天年假
運動無負擔： 享有員工專屬購物折扣 ，以及享有運動裝備與運動活動津貼
獎勵與保障： 提供達標分紅獎金 、免費員工團體保險 ，以及每年免費員工健檢
友善環境： 永續通勤獎勵
社團生活： 多元社團與活動，讓你找到運動夥伴

職責內容 (Key Responsibilities)
1. 卓越的人才管理與發展 (People)
團隊建立： 招募、培訓並領導您的團隊，確保團隊成員在正確的時間與位置發揮專長 。
文化與價值： 在團隊中體現並傳遞迪卡儂的意義、價值觀及管理策略 。
安全與健康： 確保安全健康的工作環境，並與店長共同決定團隊的薪酬 。

2. 商業策略與產品管理 (Business Intrapreneurship)
商業策略： 建立並管理您優先運動項目的商業策略，設定具體量化目標 。
全通路選品： 依循全通路與循環經濟策略，選擇最適合的產品與服務 。
社群動員： 透過溝通和活動，動員您所屬的運動社群 。

3. 頂級全通路顧客體驗 (Omnichannel Customer Experience)
顧客關係： 以專業姿態體現並管理「頂級」顧客關係 。
門店運營： 確保銷售、陳列、庫存管理的基本原則，並根據顧客回饋制定行動計畫

4. 門店績效管理 (Performance Trajectory)
規劃與分析： 制定具有野心的年度商業發展目標 (Business) 和團隊發展軌跡 (People) 。
損益管理： 針對人文、地球與商業槓桿，以及 PNL 制定並落實行動計畫 。

5. 日常值班管理 (Duty Management)
安全與營運： 確保門店每日的人員安全與商品安全，並負責日常業務與服務的運作 。

必備與加分技能 (Skills Required)
職位先決條件： 具備全通路銷售顧問、顧客服務顧問、客服中心顧問或工作室技師等經驗，或具備相關外部經驗 。
關鍵技能 (Key Skills)： 需具備目標設定、企業文化、夥伴管理、商業策略、運動市場分析、銷售與顧客關係管理、部門/運動績效管理等核心能力

JOB PURPOSE / CORE VALUE Be an Intrapreneur Driving Sports Business You will be the leader and decision-maker for a specific sports domain within the Decathlon store. You will not only manage the team and optimize the customer experience, but also, with an Intrapreneur mindset, take full responsibility for the commercial strategy, performance trajectory (People/Planet/Business), and human capital development of your dedicated sport. We are looking for partners who are energetic, passionate about sports, and eager to popularize sports through business influence.

YOUR EXCLUSIVE BENEFITS At Decathlon, we support your life and passion for sport!
- Recharge & Restart: 10 days annual leave after 1 year.
- Sporting Life: Exclusive employee discount on purchases, as well as allowances for sports equipment and activities.
- Rewards & Protection: Providing profit-sharing bonuses for achieving targets, free employee group insurance, and annual free employee health checkups.
- Eco-Friendly: Sustainable commuting bonus/incentive.
- Community Life: Diverse clubs and activities to help you find your sports teammates.

KEY RESPONSIBILITIES
1. Exceptional Human Capital Management and Development (People)
- Team Building: Recruit, train, and lead your team, ensuring teammates are positioned to thrive at the right time and in the right place.
- Culture & Values: Embody, transmit, and implement Decathlon's Meaning, Values, and Management Scheme within the team.
- Safety & Health: Guarantee a safe and healthy work environment, and jointly decide on team compensation with the Store Director.

2. Commercial Strategy and Product Management (Business Intrapreneurship)
- Commercial Strategy: Build and manage the commercial policy for your priority sports, and set quantified ambitions/targets.
- Omnichannel Offer: Select the best product and service offer, aligned with omnichannel and circularity strategies.

3. Best-in-Class Omnichannel Customer Experience
- Customer Relationship: Embody and manage a "best-in-class" customer relationship through your professional posture.
- Store Operations: Implement the fundamentals of selling, layout, and stock management, and execute action plans based on customer feedback.

4. Store Performance Trajectory Management (People/Planet/Business)
- Planning & Analysis: Build an ambitious annual business trajectory (Business) and define a team trajectory (People).
- P&L Management: Manage and implement action plans on your People, Planet, and Business levers, as well as your PNL (Profit and Loss).

5. Daily Duty Management
- Safety & Operations: Guarantee daily safety for people and security for goods, and take charge of the daily business and service activity.