Công Ty TNHH Aloha Consulting Group

Our client is a leading company in Vietnam who is looking for a qualified candidate to join their firm: Develop and maintain relationships with high-value priority clients, understanding their financial needs, goals, and risk profiles. Provide personalized banking and investment advice to help clients achieve their objectives.Lead and manage a team of Relationship Managers or Advisors who are responsible for serving priority clients. Provide guidance, support, and coaching to ensure excellent service delivery, client satisfaction, and achievement of performance targets.Oversee the priority client portfolio, monitoring the performance of accounts, identifying opportunities for growth, and managing risks effectively. Collaborate with other departments, such as wealth management and lending, to provide comprehensive financial solutions to priority clients.Drive revenue growth by cross-selling and upselling banking products and services to priority clients.Identify opportunities to expand the client base and increase market share through effective sales strategies.Ensure high-quality service standards are maintained for priority clients, resolving escalated issues and complaints promptly and efficiently. Continuously assess and enhance service processes and procedures to improve client experience and loyalty.Ensure compliance with regulatory requirements, internal policies, and risk management guidelines.Monitor and mitigate operational, credit, and reputational risks associated with the priority client portfolio.Stay abreast of industry trends, market conditions, and competitor activities related to priority banking.Utilize market insights to develop strategies that differentiate the bank's priority offerings and maintain a competitive edge.Foster effective collaboration and communication with internal departments, such as product development, marketing, operations, and technology, to align priorities, deliver integrated solutions, and drive business growth.Establish key performance indicators (KPIs) and metrics to measure the performance of the priority banking division.Generate regular reports, analyze data, and present insights to senior management to evaluate performance, identify areas for improvement, and support decision-making.

Develop and implement the overall marketing strategy and roadmap Lead a team of marketing professionals, providing guidance, coaching, and support to ensure the successful execution of marketing plans.Collaborate with internal stakeholders, such as product managers, sales teams, and senior executives, to understand their needs and develop marketing programs that support their goals.Conduct market research and analysis to identify customer segments, market trends, and competitive positioning to inform marketing strategies and campaigns.Oversee the creation of marketing collateral, advertising materials, digital content, and other promotional materials.Manage the firm's digital marketing efforts, including website development, search engine optimization (SEO), social media marketing, email marketing, and online advertising.Plan and execute marketing campaigns across various channels to reach target audiences and drive customer acquisition.Monitor and analyze marketing performance metrics and provide regular reports to senior management, highlighting key insights and recommendations for optimization.Stay updated on industry trends, emerging technologies, and best practices in marketing within the financial services sector.Collaborate with external agencies and vendors to optimize marketing campaigns and initiatives.

Our client is the leading fintech company in Southeast Asia who is looking for experienced talent to join their firm: Design and Manage all business channels: Direct sale, Call Center (telesales), Store online - to- offline (branch), R&D products Design and implement business strategies, plans, products and procedures Set comprehensive goals for performance and growth for Lending projectEstablish policies that promote company culture and visionOversee daily operations of the project and the work of executivesLead employees to encourage maximum performance and dedication Evaluate performance by analyzing and interpreting data and metricsWrite and submit reports to the CEOManage relationships with partners/vendors