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Retail Store Manager
職缺描述
- Manage stocks, merchandise, restock, and perform physical stocktakes.
- Provide excellent customer service with good product knowledge.
- Assist with cashiering as and when required.
- Plan, manage & review staff duty rosters.
- Perform store opening and closing procedures, including reconciling sales, balancing cash & credit transactions at the end of the day.
- Manage & ensure accurate stock inventory records.
- Handling customer complaints effectively.
- Manage monthly duty rosters to ensure sufficient manpower.
- Drive monthly sales targets and support staff meeting their targets.
- Provide training for new employees.
- Manage & maintain store cleanliness and ensure staffs remain alert and vigilant at all times.
- Proposae to management on any potential improvement plans.
- Any other duties assigned from time to time by the Superior and Management,
職務需求
- Candidates must possess at least a SPM or equivalent qualification.
- Candidates with at least 2 - 3 year(s) managerial level experience in retail will have an added advantage.
- Candidates able to communicate well in English & BM.
- Mandarin speakers will have an added advantage.
- Pleasant personality.
- Strong customer service orientation and ability to build positive relationships with customers.
- Strong organizational, multitasking, and time management abilities.
- Analytical skills to assess sales and performance metrics.
- Strong attention to detail and problem-solcing skills.
- Possess own transport.
- Willing to work on shifts (morning or afternoon shifts: 19am - 7pm or 2pm - 10pm, with 1 hour break), weekends and public holidays.
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Treasure Trove is a vibrant retail shop dedicated to celebrating and showcasing the best of local craftsmanship and culinary delights. Our store is a curated haven for visitors and residents alike who are looking for unique, high-quality souvenirs that reflect the rich culture and creativity of our community
We envision Treasure Trove as the go-to destination for unique, locally-made products that capture the essence of our community. Our goal is to be a cornerstone of local commerce and a cherished stop for those seeking authentic and memorable gifts.