Retail Store Manager

Job updated over 1 year ago
The employer was active over 1 year ago

Job Description

  • Manage stocks, merchandise, restock, and perform physical stocktakes.
  • Provide excellent customer service with good product knowledge.
  • Assist with cashiering as and when required.
  • Plan, manage & review staff duty rosters.
  • Perform store opening and closing procedures, including reconciling sales, balancing cash & credit transactions at the end of the day.
  • Manage & ensure accurate stock inventory records.
  • Handling customer complaints effectively.
  • Manage monthly duty rosters to ensure sufficient manpower.
  • Drive monthly sales targets and support staff meeting their targets.
  • Provide training for new employees.
  • Manage & maintain store cleanliness and ensure staffs remain alert and vigilant at all times.
  • Proposae to management on any potential improvement plans.
  • Any other duties assigned from time to time by the Superior and Management,

Requirements

  • Candidates must possess at least a SPM or equivalent qualification.
  • Candidates with at least 2 - 3 year(s) managerial level experience in retail will have an added advantage.
  • Candidates able to communicate well in English & BM.
  • Mandarin speakers will have an added advantage.
  • Pleasant personality.
  • Strong customer service orientation and ability to build positive relationships with customers.
  • Strong organizational, multitasking, and time management abilities.
  • Analytical skills to assess sales and performance metrics.
  • Strong attention to detail and problem-solcing skills.
  • Possess own transport.
  • Willing to work on shifts (morning or afternoon shifts: 19am - 7pm or 2pm - 10pm, with 1 hour break), weekends and public holidays.
1
2 years of experience required
4,000 ~ 6,000 MYR / month
Managing staff numbers: not specified
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About us

Treasure Trove is a vibrant retail shop dedicated to celebrating and showcasing the best of local craftsmanship and culinary delights. Our store is a curated haven for visitors and residents alike who are looking for unique, high-quality souvenirs that reflect the rich culture and creativity of our community

We envision Treasure Trove as the go-to destination for unique, locally-made products that capture the essence of our community. Our goal is to be a cornerstone of local commerce and a cherished stop for those seeking authentic and memorable gifts.