Agoda

This position is based in Bangkok, Thailand (Relocation Provided)Get to Know our Team:The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills. The Opportunity:Lead engineer is the key role in our technology organization working together with individual contributors and senior leadership. Our Lead engineers are heavily involved in the hiring and mentoring process and are the go-to people who design and implement new systems and components. We are looking for people who are passionate to take on more responsibility and driving major architectural changes in Agoda. It’s expected from you in this role as Lead engineer to push Agoda forward technically by adopting new technologies and setting higher standards.Engineering Culture at Agoda TechOur engineering team works on cutting-edge technologies and innovative engineering culture to ensure we create a seamless user experience. We now serve over a million customers daily, offering the best deals on our inventory of 4M+ properties! Our users love us with a rating of 4.6/4.7 and have been awarded the Editor’s Choice in the Google Play store.At Agoda, we emphasize data-driven & agile development approaches. We believe technical excellence is the core agility across the company, which is why we continuously invest in the best engineering practices.

Get to Know our Team​In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.​ ​The Opportunity​Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.​ Engineering Culture at Agoda TechOur engineering team works on cutting-edge technologies and innovative engineering culture to ensure we create a seamless user experience. We now serve over a million customers daily, offering the best deals on our inventory of 4M+ properties! Our users love us with a rating of 4.6/4.7 and have been awarded the Editor’s Choice in the Google Play store.At Agoda, we emphasize data-driven & agile development approaches. We believe technical excellence is the core agility across the company, which is why we continuously invest in the best engineering practices.

About Agoda 　弊社agodaは、世界中の旅行者の時間・お金の負担・ストレスを削減し続けることをミッションに、東南アジアをはじめ世界中にマーケットを展開しているオンライン予約サイト運営企業です。　日本マーケット拡大に伴い、日本の宿泊施設の予約件数も大幅に増えることが予想されております。今回の採用は、弊社でご予約を頂いたお客様をサポートして頂ける、仕事・今後のキャリアについて高いモチベーションを持った方々に出会いたいというものになります。▼　主な業務内容　▼・オンライン予約前後のカスタマーサポート（お客さまからの質問、リクエスト、トラブルへの対応）・当社の戦略に合わせたサービスの向上・サービス提供プロセスを改善するため、リーダー・マネージャーと相談【未経験の方も安心◎充実の研修制度】　　入社後1カ月間は座学でマニュアルを覚えていただき、2カ月目はOJTを実施します。その後研修終了となります。不明点はいつでも聞くことができる環境のため、安心して取り組んでいただけます。【英語力必須の環境】　　日々の業務内においては、海外のホテル・旅行会社等、また社内の他のカスタマーサポート言語チームの社員とのコミュニケーションも多数発生します。　　またキャリアアップされた際は、一緒に働く同僚・上司にあたるマネージャー等が日本人以外の社員になる可能性が非常に高く、弊社全体において英語は必須のスキルとなっております。■横浜オフィスオフィスには100名前後が在籍しており、平均年齢は29‐30歳。みなとみらいの観覧車・ベイブリッジなど港町横浜が一望できます。絶景のロケーションの中で勤務可能です。