Aeon Ventures LLC

About UsWe operate 2 profitable e-commerce stores and are launching our 3rd in the high-end camping and overlanding niche. This is a high-margin category with strong demand from customers who value quality gear and expert service.You'll work directly with the owner during launch phase, seeing how we source products, set pricing, build marketing campaigns, and scale stores from zero to profitable. Most VAs never get this level of exposure to 7-figure e-commerce operations.What This Role Actually IsYou'll manage operations (not people) for a new store during its critical launch phase. This means owning three core areas: customer experience, order fulfillment accuracy, and operational reporting.As we scale and hire support staff in 6-12 months, you'll transition into team leadership. The systems and SOPs you build now become the foundation you'll eventually delegate.Your Core Responsibilities (80% of your time)Customer Service Management• Handle all customer interactions via email, chat, and phone• Process inquiries, returns, exchanges, and disputes professionally• Maintain inventory accuracy in Shopify• Flag stock issues before they become customer problemsDaily Operations Reporting• Submit end-of-shift report covering: tasks completed, blockers encountered, support needed• Track key metrics: orders processed, support tickets closed, errors caught• Identify patterns that need owner attentionSecondary Responsibilities (20% of your time)• Maintain accurate product listings (pricing, descriptions, inventory levels)• Coordinate with vendors and dealer partners on orders and promotions• Track sales performance and identify conversion opportunities• Document processes and update SOPs as workflows evolve• Flag customer feedback patterns that should inform product or marketing decisions• Support seasonal campaigns (BFCM, holiday promos)What You Need to SucceedRequired Experience• 2+ years in e-commerce operations (customer service + order management + platform administration)• Proven Shopify experience: building listings, managing inventory, processing bulk updates• Experience managing multiple priorities in a fast-paced environmentTechnical Requirements• Proficiency with Shopify, ClickUp, Airtable, and Google Workspace (or ability to learn quickly)• Reliable computer setup and 20+ Mbps internet connection• Backup solutions for both power and internet outagesWork Style• Self-directed: you identify and solve problems without waiting for instructions• Detail-oriented: accuracy matters more than speed• Customer-focused: you view complaints as opportunities to improve systems• Process-minded: you naturally document and refine how things get doneBonus• Knowledge of outdoor, camping, or overlanding gear• Previous experience in a store launch or fast-growth phaseWork Schedule• Full-time: 40 hours per week• U.S. business hours: 9 PM–6 AM PHT or 10 PM–7 AM PHT (depending on Daylight Saving Time)• 1-hour daily break• Five days per weekWhy This Role Matters• You're not just processing orders. You're building the operational foundation for a store in a high-margin niche. During the trial period and first 6 months:• You'll learn how we source, price, and market products from experienced operators running multiple 7-figure stores• Your input shapes the SOPs and systems we'll use to scale• You get first consideration for team lead and category manager roles when we expand• You'll have direct access to the owner for mentorship on e-commerce strategy• This isn't a stepping-stone VA role. It's employee #1 for a store with serious growth potential.You're NOT a Fit If:• You need micromanagement or detailed daily task lists• You can't work 9 PM–7 AM PHT consistently• You experience frequent power/internet outages without backup solutions• You view this as temporary income between other opportunitiesApplication InstructionsTo be considered, follow these instructions exactly:Subject Line:[Your First Name] – I Am Your New E-Commerce Operations Manager(Example: Kevin – I Am Your New E-Commerce Operations Manager)Include:Cover letter (focus on relevant e-commerce experience)ResumeAnswer These Questions (numbered format, complete sentences):• Describe your most relevant e-commerce operations experience: platform used, team size, daily order volume, and specific responsibilities you owned.• What specific Shopify tasks have you performed? (Be detailed: inventory management? Bulk uploads? App integrations? Product page optimization?)• Provide an example of a difficult customer service situation you handled: what was the issue, what did you do, and what was the outcome?• What are your current work commitments and availability?• Provide your internet speed (attach speed test screenshot), computer specifications, and describe your backup solutions for power and internet outages.• Why are you interested in this role specifically, rather than other VA positions?Important: AI-generated or template responses will be immediately disqualified. We're looking for thoughtful, specific answers that demonstrate you read and understood this posting.

We are a US-based company seeking a skilled part-time Jr. Shopify/Website Developer to join our team for long-term development projects. This is a 100% remote job!This role includes various tasks, from small bug fixes to larger, complex projects. We value quality, reliability, and innovation in our development work.Responsibilities• Development: Perform full-stack development on our Shopify store, ensuring responsive and efficient code.• Bug Fixes: Address and resolve any bugs or issues promptly.• API Integrations: Set up and maintain APIs and integrations with various apps, plugins, and software (e.g., tracking for Facebook, Google Analytics, etc.).• Quality Assurance: Conduct thorough QA and testing to identify and fix any issues post-development.• Campaign Setup Testing: Experience with setting up and testing campaigns, particularly withinintelligems, to run A/B tests and other projects aimed at increasing conversion rates.Preferred Qualifications• Problem-Solving Skills: Ability to tackle complex issues and find effective solutions.• Communication: Strong written and verbal communication skills to collaborate effectively with our team.• Time Management: Ability to prioritize tasks and meet deadlines consistently.• Continuous Improvement: Eagerness to stay updated with the latest industry trends and best practices.Application QuestionsPlease answer the following questions in your application:1. How many years of experience do you have with Shopify development?2. Please provide at least 5 Shopify websites that you have worked on before.3. Have you had experience working withIntelligemsor any other A/B testing software?4. What is your QA process like?5. How do you stay updated with the latest development trends and technologies?6. Can you describe a particularly challenging project you worked on and how you overcame the obstacles?Thank you for considering this opportunity. We look forward to potentially working with you!

We are an US-based company with multiple commerce brands-www.bulletproofzone.com, www.coffeeroastco.com-looking for a versatile, creative, and highly motivated Marketing Assistant to supercharge our marketing, growth, and sales!You'll be in charge of managing and executing sales and promotional campaigns, email newsletters, content for blog posts, social media, and more. This position is for99% remote-based work.Job Responsibilities:• Planning, coordinating and executing marketing campaigns for sales and giveaways, etc.• Creating and sending email newsletters for sales, giveaways, blog posts, etc.• Working on automated email templates to get more sales• Project management with other team members for graphics, videos, writing, etc.• Planning and creating content (with the help of writers) for our website in the form of updates and blog posts• Find new and creative ways to market our business and sell products• Gather and analyze marketing data and metrics to make informed decisionsWe offer a friendly team and environment communicating internally via Slack and managing projects on Clickup. To build off of your current skills and experience, we provide additional instructions, examples, and training for everything we’ll require of you. If you’re up for the challenge of managing a multitude of marketing channels with the aim of growing an organization we're looking for you!