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Cake Job Search
Italian Republic
Marketing / Communications
Mid-Senior level
Responsible for receiving user's consultation and answering user's doubts through online customer service tools;
Feedback the problems existing in the use process of users in a timely manner, and do a good job in collecting and sorting out problems;
Strong business sensitivity, able to master basic business after receiving training. Financial related knowledge and experience is preferred;
Think about daily work, be good at discovering obstacles in user experience, mining user requests, and promoting problem solving and process optimization;
Able to work in shifts./Able to work long night shifts (3 shifts per day: 9:00-18:00, 15:00-00:00, 00:00-9:00) - 5 working days/week.
2K ~ 3K USD / month
1 years of experience required
No management responsibility
