Cake 找工作

Support TA team in executing high-volume recruitment for Salesman and Field Operation positions, including sourcing, screening, coordinating interviews, and maintaining candidate pipelines to ensure timely and quality hiring. Additionally, provide administrative support across recruitment documentation, candidate tracking, onboarding preparation, and employer branding activities.Mô tả công việc1. Mass Recruitment Execution Talent Pipeline (80%) Support end-to-end recruitment for mass positions (Salesman, Field Operations) with a strong focus on hiring volume and speed. Proactively source candidates via job boards (TopCV, Vieclam24h), social media, referral channels, and other available sources. Conduct CV screening and initial phone interviews based on defined criteria. Build and maintain a consistent candidate pipeline to meet weekly/monthly hiring targets. Coordinate interview scheduling and follow up closely with candidates to ensure high attendance and low drop-off rates. Actively engage candidates throughout the hiring process to improve conversion rates. Support organizing mass hiring activities (walk-in interviews, hiring days, offline recruitment events if any). 2. Recruitment Operations Reporting (20%) Update and manage candidate data on ATS and tracking files accurately and in a timely manner. Track daily recruitment performance (CV volume, interview rate, offer rate, show-up rate, etc.). Prepare and maintain recruitment reports and dashboards. Ensure proper documentation and compliance throughout the recruitment process.Yêu cầu công việc Undergraduate student or fresh graduate majoring in Human Resources, Business Administration, Economics, or related fields.Strong interest in recruitment, especially in high-volume / frontline hiring. Good communication and interpersonal skills.Detail-oriented, well-organized, able to handle multiple tasks eager to learn.Proficient in MS Office (Excel, PowerPoint, Word).Able to work at least 5 days per week.Experience with field sourcing or social media recruitment is an advantage.

At MoMo, we are not just processing transactions; we are shaping the future of finance in Vietnam.As a Data Analyst Trainee in the Corporate Data Office (CDO), this role is an opportunity for you to learn by doing.You will be guided by experienced data professionals, explore how analytics supports real business decisions, and gradually gain hands-on experience in building data products—from raw data to insights and reusable data assets—used across MoMo’s products and internal platforms.Mô tả công việcLearn and work with semantic / metrics layers (e.g. semantic models, metrics definitions, dimensions) to support consistency across dashboards and analyses.Build and maintain automated dashboards to monitor key performance metrics, with guidance from the team.Analyze datasets to generate insights that support business and product decision making.Develop an understanding of the “Data as a Product” mindset, contributing to data solutions that are reliable, well-documented, and reusable.Gain hands-on experience with workflow orchestration tools such as Airflow, n8n, or similar platforms.Collaborate with internal teams to understand business needs and support the delivery of data solutions.Support cross-functional projects by contributing analytical insights and data foundations.Yêu cầu công việcFinal-year student or fresh graduate in Data, Computer Science, Statistics, Economics, or related fieldsStrong analytical mindset to support data-driven decision makingFast learner with high learning agility, eager to pick up new data tools and conceptsData product mindset: build reliable, reusable datasets beyond one-off reportsBasic proficiency in SQL and comfort working with large datasetsClear communication skills (English Vietnamese) and ability to collaborate cross-functionally

1. Thực hiện thanh toánThực hiện các khoản thanh toán bồi thường cho nhà cung cấp phát sinh do thất lạc hàng hóa, hư hỏng hàng hóa, giao hàng trễ hoặc các vấn đề vận hành khác.Rà soát, xác minh và gửi yêu cầu thanh toán qua hệ thống nội bộ dựa trên thông tin từ các phòng ban liên quan (ví dụ: Bộ phận Phát triển kinh doanh, các đội nhóm khác).Đảm bảo tuân thủ các chính sách nội bộ và nắm rõ toàn bộ quy trình thanh toán.Bảo đảm tính chính xác của dữ liệu, sự đầy đủ của hồ sơ chứng từ và việc gửi đúng hạn đến Bộ phận Tài chính để xử lý.Duy trì và cập nhật hồ sơ, bảng theo dõi liên quan.2. Quản lý tiến độ thanh toán và phối hợp với các bên liên quanChịu trách nhiệm quản lý tiến độ chung của các khoản thanh toán bồi thường; chủ động nhận diện và xử lý các chậm trễ hoặc vướng mắc.Phối hợp với các bên liên quan, bao gồm Bộ phận Tài chính và Bộ phận Phát triển kinh doanh, để đảm bảo việc thanh toán được thực hiện chính xác và đúng thời hạn.Đề xuất và triển khai các giải pháp nhằm rút ngắn thời gian xử lý thanh toán, nâng cao tính minh bạch và cải thiện khả năng theo dõi.Chuẩn bị và duy trì báo cáo, bảng theo dõi cập nhật về tình trạng thanh toán, thời gian xử lý và các trường hợp cần báo cáo cấp trên (nếu có).Thực hiện các nhiệm vụ khác theo sự phân công của quản lý tuỳ từng thời điểm.

Mô tả công việc1. Quản lý văn thư, hợp đồng (60%)Tiếp nhận, kiểm tra và lưu trữ hợp đồng liên quan đến hoạt động công ty;Thực hiện công tác văn thư lưu trữ các chứng từ khác liên quan đến hoạt động của công ty (biên bản, thông báo…);2. Soát xét hợp đồng cơ bản (35%)3. Một số công việc khác do Quản lý và Trưởng phòng chỉ định (5%).Đảm bảo về tính chính xác, hợp lệ đối với chứng từ và thông tin chứng từ đưa vào lưu trữ, thực hiện của Công ty;Theo dõi dữ liệu, trích xuất chính xác các báo cáo khi có yêu cầu;Yêu cầu công việcƯu tiên chuyên ngành Kế toán/ Văn thư Hành chính/ Lưu trữ/ Luật;Có kinh nghiệm tại vị trí tương đương là một lợi thế;Có kiến thức về hệ thống máy tính, thành thạo tin học văn phòng;Thông thạo kỹ năng đọc, viết tiếng Anh;Nhanh nhẹn, ham học hỏi.

Mô tả công việc1. Compliance Monitoring SupportAssist in reviewing and monitoring compliance with applicable laws;Support compliance control activities relating to:Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT);Personal Data Protection;Other regulatory compliance obligations as required by laws and regulators;2. Policy DocumentationSupport in standardizing templates and documentation for compliance purposes;Maintain and organize compliance records and documentation.3. Regulatory Update ResearchMonitor and update new legal and regulatory requirements relating to:AML/CFT;Personal Data Protection;Payments, fintech, and related sectors;4. Other DutiesSupport preparation of reports to regulators (if required);Translate compliance-related documents, policies, and reports (English – Vietnamese);Support daily administrative tasks of the Compliance;Perform other tasks as assigned.Yêu cầu công việcFinal-year students or fresh graduates in Law, Economic Law, Finance, Banking, or related fields;Able to work full-time, intern duration - 6 months;Strong interest in Compliance, AML, Data Privacy;An independent, confident, excellent team-work and knowledge-sharing spirit;Demonstrated good communication, responsibility, and loyalty;Proficient in English;Carefulness in reading and understanding;Discretion, ability to work under pressure.

Mô tả công việcProduct Strategy PlanningConduct market and competitor analysis to uncover user needs, identify market gaps, and explore innovation opportunities that inform the product vision, strategy, and roadmap.Conduct user research and analyze user feedback to generate insights and propose continuous improvements that enhance financial products and user experience.Assist in designing growth programs to drive user acquisition, engagement, and retention across the customer lifecycle.Collaborate in transforming business ideas into scalable financial products.Partnership and Growth ExecutionManage strategic partnerships and monitor partnership performance, measure key metrics, and implement optimization strategies to maximize value for both CVS and partners.Coordinate with growth, marketing, and data teams to execute campaigns and initiatives that scale product usage.Analyze user behavior and campaign performance to generate actionable insights and continuous improvements.Project Roadmap ManagementHelp maintain and prioritize the product roadmap by assessing business value and resource needs.Ensure smooth execution of product and growth projects by working closely with cross-functional teams, including product, legal, and risk management, to streamline partnership integration and ensure a seamless user experience.Track timelines, dependencies, and key milestones to ensure timely delivery.Operational CollaborationWork with internal teams and external partners to ensure seamless product operations and issue resolution.Turn day-to-day operational and user challenges into actionable insights that drive product enhancements and boost customer satisfaction.Support implementation of quality checks, process improvements, and operational enhancements.Yêu cầu công việcBachelor's degree in Business or related fields. Fresh graduates or 1-2 years of experience, financial services or securities industry is a plus.Background or strong interest in business, with basic knowledge of finance, fintech, and InvestTech;Proven ability to take tasks end-to-end, delivering high-quality results without continuous supervision;Good interpersonal communication skills to effectively communicate, interact and work with individuals and groups;Strong teamwork and cross-functional collaboration skills; able to work effectively with Product, Tech, Business, and other stakeholders;Strong understanding of product-led growth and a user-centric mindset, with the ability to connect user needs to product and business outcomes;Data-driven mindset, comfortable using data and insights to support decision-making;Good self-learning ability, curiosity, and eagerness to learn new knowledge;Passionate to work in the technology field and the exciting field of financial services.

Mô tả công việcTiếp nhận hỗ trợ khách hàngTiếp nhận yêu cầu của khách hàng qua điện thoại, email, chat, mạng xã hội hoặc trực tiếp.Tư vấn, giải đáp thắc mắc về sản phẩm/dịch vụ, chính sách và quy trình của công ty.Hướng dẫn khách hàng sử dụng sản phẩm/dịch vụ hiệu quảXử lý khiếu nại sự cốGhi nhận, phân loại và theo dõi các khiếu nại của khách hàng.Phối hợp với các bộ phận liên quan để xử lý vấn đề.Phản hồi kết quả cho khách hàng đúng thời hạn cam kết.Theo dõi đảm bảo giải quyếtTheo dõi tình trạng xử lý đến khi vấn đề được giải quyết hoàn toàn.Đảm bảo mức độ hài lòng của khách hàng sau khi xử lý.Yêu cầu công việcTrình độ kinh nghiệmTốt nghiệp trình độ Trung cấp trở lên.Đã từng đảm nhận vị trí Chăm sóc Khách hàng từ 6 tháng trở lên tại các doanh nghiệp tương đương.Có thể làm việc xoay ca, bao gồm ca đêmKỹ năngBiết tiếng anh là một lợi thếThành thạo kỹ năng lắng nghe và giao tiếp.Điềm tĩnh, có khả năng xử lý các tình huống khi khách hàng phàn nàn hoặc khi phát sinh sự cố.

MoMo is one of Vietnam’s very first tech unicorns. We offer more than 100 payment, financial and lifestyle services that make life more convenient, simpler and easier for you to enjoy. As our brand is accelerating quickly, we are reforming and expanding our marketing team to prepare for the exciting journey ahead.We are looking for an enthusiastic and seasoned designer to join us. Our team is a well-blended mix of creative junkies, brand strategists, media performers, product developers, and number crunchers. Together, we hope to build the most unique and beloved tech brand in Vietnam.You will be joining a team of fun, dynamic and fast paced individuals who embrace growth and the love for branding.Mô tả công việcLead the development of creative and brand-focused design concepts, from initial ideas to finished products;Collaborate with the design team and other departments to understand project requirements and ensure that products meet brand standards and messaging;Develop creative concepts, layouts, and designs for a wide range of materials, including Key Visual, Banner InApp, Webview, Social Post…;Participate in ideation and development of new design products based on Team/ Head of Department requests.Yêu cầu công việcBachelor's degree or equivalent in Graphic Design or related fields;At least 3 years of experience working in graphic design, with a minimum of 2 years in a Senior Graphic Designer or equivalent role;Proficiency in graphic design software such as Adobe Creative Suite: Photoshop, Illustrator, Indesign. Ability to Idea Sketching/ Hand Drawn;Knowledge of Adobe After Effect is a plus;Solid understanding of design principles, color theory, imagery, and typography;Ability to work independently and collaborate well in a team environment;Strong time management skills and the ability to handle multiple projects simultaneously;Excellent communication skills to understand project requirements and effectively convey ideas.

At MoMo, we are not just processing transactions; we are shaping the future of finance in Vietnam.You will work with experienced data professionals, explore how analytics supports real business decisions, and gradually gain hands-on experience in building data products—from raw data to insights and reusable data assets—used across MoMo’s products and internal platforms.Mô tả công việcLearn and work with semantic / metrics layers (e.g. semantic models, metrics definitions, dimensions) to support consistency across dashboards and analyses.Build and maintain automated dashboards to monitor key performance metrics, with guidance from the team.Analyze datasets to generate insights that support business and product decision making.Develop an understanding of the “Data as a Product” mindset, contributing to data solutions that are reliable, well-documented, and reusable.Gain hands-on experience with workflow orchestration tools such as Airflow, n8n, or similar platforms.Collaborate with internal teams to understand business needs and support the delivery of data solutions.Support cross-functional projects by contributing analytical insights and data foundations.Yêu cầu công việcUniversity degree (BA, BSc, etc.) in a quantitative discipline or with quantitative/statistics coursework such as Statistics, Computer Science, Mathematics, Information Management, Business, Economics, Marketing, or relevant.Strong analytical mindset to support data-driven decision making.Fast learner with high learning agility, eager to pick up new data tools and concepts.Data product mindset: build reliable, reusable datasets beyond one-off reports.Proficiency in SQL and comfort working with large datasets.Clear communication skills (English Vietnamese) and ability to collaborate cross-functionally.

Manage escalated customer tickets from frontline teams, ensuring timely and professional resolution.Proactively detect potential crisis or high-risk cases that may lead to negative user sentiment or public exposureBalance customer satisfaction with company policy while maintaining KPIs (OLA, SLA, backlog, productivity)Independently handle high-severity cases such as viral social media posts, legal letters, or VIP/management alerts.Coordinate with relevant functions (Legal, PR, Ops, CS) to find optimal solutions and communicate updates effectively.Document incidents, actions taken, and learnings to improve crisis protocols.Provide timely updates to management and relevant stakeholders during escalation.Contribute to crisis prevention and management training, SOP reviews, and best practices.Balance company policies with customer needs while meeting key performance indicators (KPIs).Manage individual backlog and ensure adherence to SLA, CSAT, and productivity metrics.