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1.客戶需求及訂單處理2.樣品及量產交期管控3.換貨/銷退/扣款處理4.三個月內銷售目標制訂及達成管控5.應收帳款管控及逾期處理6.成品庫存管控及呆滯處理7.對應客戶；滿足客戶需求8.專案追蹤★英文精通者佳★個性熱忱,善於溝通者佳投遞請選擇有興趣之工作地點

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ 成為全通路銷售助理(兼職)，將會負責以下其中一項運動，和團隊一起達成業績目標。 - 滑雪、水上運動 - 露營、登山運動 - 跑步 - 自行車 工作職責： 1. 在全通路銷售產品及推廣永續的價值及服務，以滿足顧客需求 - 於實體或數位通路銷售符合顧客需求之現有產品 - 提供幫助延長產品使用壽命的基本維修服務或個人化服務 2. 佈置全通路陳列滿足顧客體驗，激發顧客探索我們的產品 - 確保實體及數位通路產品庫存充足 - 透過環保設計、二手商品管理、維修服務、展現迪卡儂永續價值 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! As an Omnichannel Sales Advisor, you will be responsible for one of the following sports and work with the team to achieve sales targets. We are currently looking for candidates in the following departments: Skiing Water Sports Camping Hiking Running Cycling Responsibilities: 1.Delight my customers in all channels by selling durable products/services solutions suitable to their needs. -Sell physically or digitally our available products that meet our customer's needs. -Offer basic repair services, helping to extend a product's lifespan or personalisation services 2.Delight my customers with customer-friendly, experiential, omnichannel and safe layouts that make them want to discover our sports and solutions. -Guarantee our products' physical and digital availability -Acting through actions that preserve our resources and our societal impact

加入我們，成為門店部門經理！ 熱愛運動，想用你的熱情啟發更多人嗎？ 在這裡，你將領導我們的其中一個運動品類 ------ 露營與登山運動、滑雪與水上運動、健身、單車、團隊球類運動 ------ 透過全通路的方式，為顧客打造難忘的運動體驗。 工作職責｜讓運動走進每位顧客的生活 - 推廣運動與永續價值：透過全通路銷售與服務，將優質產品與永續理念帶給顧客，滿足多元需求。 - 創造沉浸式購物體驗：用心規劃商品陳列與門店氛圍，激發顧客探索與嘗試產品的熱情。 - 引領運動品類成長：負責所屬運動領域的發展，達成商業目標與業績表現，並培養夥伴的自主成長。 - 確保門店高效運作：管理日常營運，維持安全環境、充足人力及穩定庫存，確保顧客隨時能找到所需。 - 帶領並發展團隊：實施管理制度、提升夥伴自主性，並確保遵守各項勞動法規。 專屬你的福利 - 休息好再出發：滿一年即享 10 天年假 - 享受運動購物樂趣：員工專屬折扣 - 為地球加油：永續通勤獎勵 - 運動不怕荷包縮水：津貼與補助 - 運動夥伴一起 FUN：多元社團與活動 - 努力有回報：達標分紅獎金 - 安心無憂：免費員工團體保險 - 健康由我們守護：每年免費員工健檢 立即申請，把你的運動熱情變成職業！ Join Us as a Store Department Manager! Do you love sports and want to inspire others with your passion? Here, you'll lead one of our sport categories --- Camping Mountain Sports, Skiing Water Sports, Fitness, Cycling, or Team Sports (Balls) --- and create unforgettable sports experiences for our customers through omnichannel solutions. Job Responsibilities | Bringing Sports into Every Customer's Life - Promote Sports and Sustainability --Deliver high-quality products and sustainable values through omnichannel sales and services to meet diverse customer needs. - Create Immersive Shopping Experiences -- Thoughtfully plan product displays and store ambiance to spark customers' curiosity and inspire them to try our products. - Lead Sport Category Growth -- Develop your assigned sport category, achieve business targets, and nurture your teammates' autonomy and growth. - Ensure Efficient Store Operations -- Oversee daily operations, maintain a safe environment, ensure adequate staffing, and keep inventory well-stocked. - Lead and Develop Your Team -- Implement management processes, enhance team autonomy, and ensure compliance with labor regulations. Exclusive Benefits for You - Recharge and refresh: 10 days of annual leave after your first year - Enjoy sports shopping perks: Exclusive employee discounts - Support the planet: Sustainable commuting incentives - Stay active without the extra cost: Sports allowances and subsidies - Share the fun: Diverse sports clubs and activities - Be rewarded for your effort: Performance bonus upon achieving targets - Peace of mind: Free group insurance for employees - Your Health Matters: Free annual health check-up Apply now and turn your passion for sports into your career!

加入我們，成為門店部門經理！ 熱愛運動，想用你的熱情啟發更多人嗎？ 在這裡，你將領導我們的其中一個運動品類 ------ 露營與登山運動、滑雪與水上運動、健身、單車、團隊球類運動 ------ 透過全通路的方式，為顧客打造難忘的運動體驗。 工作職責｜讓運動走進每位顧客的生活 - 推廣運動與永續價值：透過全通路銷售與服務，將優質產品與永續理念帶給顧客，滿足多元需求。 - 創造沉浸式購物體驗：用心規劃商品陳列與門店氛圍，激發顧客探索與嘗試產品的熱情。 - 引領運動品類成長：負責所屬運動領域的發展，達成商業目標與業績表現，並培養夥伴的自主成長。 - 確保門店高效運作：管理日常營運，維持安全環境、充足人力及穩定庫存，確保顧客隨時能找到所需。 - 帶領並發展團隊：實施管理制度、提升夥伴自主性，並確保遵守各項勞動法規。 專屬你的福利 - 休息好再出發：滿一年即享 10 天年假 - 享受運動購物樂趣：員工專屬折扣 - 為地球加油：永續通勤獎勵 - 運動不怕荷包縮水：津貼與補助 - 運動夥伴一起 FUN：多元社團與活動 - 努力有回報：達標分紅獎金 - 安心無憂：免費員工團體保險 - 健康由我們守護：每年免費員工健檢 立即申請，把你的運動熱情變成職業！ Join Us as a Store Department Manager! Do you love sports and want to inspire others with your passion? Here, you'll lead one of our sport categories --- Camping Mountain Sports, Skiing Water Sports, Fitness, Cycling, or Team Sports (Balls) --- and create unforgettable sports experiences for our customers through omnichannel solutions. Job Responsibilities | Bringing Sports into Every Customer's Life - Promote Sports and Sustainability --Deliver high-quality products and sustainable values through omnichannel sales and services to meet diverse customer needs. - Create Immersive Shopping Experiences -- Thoughtfully plan product displays and store ambiance to spark customers' curiosity and inspire them to try our products. - Lead Sport Category Growth -- Develop your assigned sport category, achieve business targets, and nurture your teammates' autonomy and growth. - Ensure Efficient Store Operations -- Oversee daily operations, maintain a safe environment, ensure adequate staffing, and keep inventory well-stocked. - Lead and Develop Your Team -- Implement labor processes, enhance team autonomy, and ensure compliance with labor regulations. Exclusive Benefits for You - Recharge and refresh: 10 days of annual leave after your first year - Enjoy sports shopping perks: Exclusive employee discounts - Support the planet: Sustainable commuting incentives - Stay active without the extra cost: Sports allowances and subsidies - Share the fun: Diverse sports clubs and activities - Be rewarded for your effort: Performance bonus upon achieving targets - Peace of mind: Free group insurance for employees - Your Health Matters: Free annual health check-up Apply now and turn your passion for sports into your career!

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ 在我所負責的區域，提供高品質診斷及服務，以滿足顧客的需求 1. 提供高品質診斷及處理應對，以滿足顧客的需求 - 進行顧客運動產品的診斷，以提供修理、維護及客製化解決方案 - 透過與所有通路夥伴合作，確保顧客滿意度及忠誠度 - 提供正確的服務（修理、維護、DIY、購回⋯⋯），幫助提升顧客滿意度、維修工作室及門店績效（營收、售後服務、二次良品、租賃、保養⋯⋯） - 適切的規劃、管理與組織維修活動（內部與外部），為顧客提供最佳的維修等待時間 - 正確解讀維修工作室績效，以提升我的決策能力 - 提供顧客快速支付的客製化體驗（一般、快捷⋯⋯） - 回收並評估成為二次良品的可能性（購回、管理退貨、管理租賃） 2. 以高品質修理、保養及客製化服務，滿足顧客的需求 - 進行修理和／或保養服務，以延長運動產品的壽命 - 進行客製化服務，以滿足顧客的需求 - 確保自身及顧客在維修工作室中的安全 - 確保維修工作室庫存的精準度與可用度，維持陳列架空間的使用效率 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! In coordination with my territory, I delight my customers by providing quality diagnostics and services. 1. Delight my client with high quality diagnosis and handling. - Carry out the diagnosis of our customers' sports products in order to offer them repair, maintenance and customization solutions. - Ensure the delight and loyalty of our customers through local contact on all channels. - Offer the right choice of benefits and services(repair, maintenance, DIY, buy back, etc.) contributing to customer satisfaction and developing workshop and store performances (payable, warranty, 2ndLife, rental, maintenance , etc.). - Ensure proper planning management of support and control the organization of our repair centers (internal and external) in order to offer the best deadlines to our customers. - Understand the reading of the workshop performance in order to improve my decision-making. - Offer our customers a tailored experience around rapid payment at the workshop (usual, express, etc.). - Take back and revalue products for a second life (Buy back, management of returned used products, management of rental returns...). 2. Delight my customers with high quality repair, maintenance and customization services. - Carry out repair and/or maintenance services to extend the lifespan of sports products. - Carry out customization services to meet the needs of my sports client. - Ensure my safety and that of my customers in the workshop. - Keep the shelf space efficient by ensuring the accuracy and availability of my workshop stock.

工作目標/核心價值 體現卓越的客服精神，透過提供獨特且難忘的體驗，提升顧客忠誠度，並與我們一同「Move people through the wonders of sport」 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂，我們支持你的生活與運動熱情！ 充電再出發：滿半年享 3 天年假，滿一年即享 10 天年假 運動無負擔：享有員工專屬購物折扣，以及享有運動裝備與運動活動津貼 獎勵與保障：提供達標分紅獎金、免費員工團體保險，以及每年免費員工健檢 友善環境：永續通勤獎勵 社團生活：多元社團與活動，讓你找到運動夥伴 職責內容 (Key Responsibilities) 作為顧客服務的核心人物，您的職責圍繞三大核心，確保顧客獲得卓越的購物旅程： 1. 打造卓越顧客體驗，提升忠誠度 - 以微笑、溫暖且樂於助人的態度迎接每一位顧客。 - 確認顧客需求，並提供適當、客製化的解方。 - 推廣會員忠誠計畫，解釋好處並鼓勵顧客加入。 - 推廣 App 以加強門店體驗，並與線上購物管道連結。 - 在線上與實體通路銷售我們的產品與服務，滿足顧客需求。 2. 服務櫃檯精通與效率 (Provide an impactful welcome to each customer) - 精通服務櫃檯的所有作業流程，以最佳方式回應各種顧客需求。 - 有效率地處理顧客退貨。 - 處理顧客來電，並提供清楚的資訊。 - 以個人化、即時的方式回覆顧客評論。 - 確保快速、準確地處理顧客訂單（包含線上訂單處理）。 3. 流暢且個人化的結帳體驗 (Provide a seamless and personalized payment experience) - 在結帳過程中主動迎接、幫助顧客。 - 精通並運用所有結帳、現金流流程。 - 在交易過程中確保顧客身份驗證。 - 運用基本 IT 程序，以維持收銀工具的運作效率。 必備與加分技能 (Skills Required) * 硬技能 (專業知識) 門市服務台 (Store welcome desk)、門市結帳 (Store checkout)、顧客關係 (Customer relationship)、線上訂單處理 (E commerce order handling) * 軟技能 (個人特質) 聆聽和發問、人際溝通、制定決策、情緒商數 (情商)、適應能力

JOB PURPOSE / CORE VALUE Be an Intrapreneur Driving Sports Business You will be the leader and decision-maker for a specific sports domain within the Decathlon store. You will not only manage the team and optimize the customer experience, but also, with an Intrapreneur mindset, take full responsibility for the commercial strategy, performance trajectory (People/Planet/Business), and human capital development of your dedicated sport. We are looking for partners who are energetic, passionate about sports, and eager to popularize sports through business influence. YOUR EXCLUSIVE BENEFITS At Decathlon, we support your life and passion for sport! - Recharge Restart: Enjoy 3 days of paid annual leave after 6 months of service, and 10 days after 1 year of service. - Sporting Life: Exclusive employee discount on purchases, as well as allowances for sports equipment and activities. - Rewards Protection: Providing profit-sharing bonuses for achieving targets, free employee group insurance, and annual free employee health checkups. - Eco-Friendly: Sustainable commuting bonus/incentive. - Community Life: Diverse clubs and activities to help you find your sports teammates. KEY RESPONSIBILITIES 1. Exceptional Human Capital Management and Development (People) - Team Building: Recruit, train, and lead your team, ensuring teammates are positioned to thrive at the right time and in the right place. - Culture Values: Embody, transmit, and implement Decathlon's Meaning, Values, and Management Scheme within the team. - Safety Health: Guarantee a safe and healthy work environment, and jointly decide on team compensation with the Store Director. 2. Commercial Strategy and Product Management (Business Intrapreneurship) - Commercial Strategy - Omnichannel Offer - Community Mobilization 3. Best-in-Class Omnichannel Customer Experience - Customer Relationship - Store Operations 4. Store Performance Trajectory Management (People/Planet/Business) - Planning Analysis - PL Management: Manage and implement action plans on your People, Planet, and Business levers, as well as your PNL (Profit and Loss). 5. Daily Duty Management - Safety Operations: Guarantee daily safety for people and security for goods, and take charge of the daily business and service activity.

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ **工作職責｜讓運動走進每位顧客的生活** 1) 全通路銷售與永續服務，滿足顧客需求 - 銷售實體與數位通路的產品 - 提供延長產品壽命的基本維修與個人化服務 2) 優化陳列與體驗，激發顧客探索產品 - 確保實體及數位通路產品庫存充足 - 展現永續價值：環保設計、二手商品管理、維修服務、展現迪卡儂永續價值 **專屬你的福利** - 休息好再出發：滿一年即享 10 天年假 - 享受運動購物樂趣：員工專屬折扣 - 為地球加油：永續通勤獎勵 - 運動不怕荷包縮水：津貼與補助 - 運動夥伴一起 FUN：多元社團與活動 - 努力有回報：達標分紅獎金 - 安心無憂：免費員工團體保險 - 健康由我們守護：每年免費員工健檢 和我們一起，讓運動成為生活日常！ 成為全通路銷售助理，將會負責以下運動領域其中一類，和團隊一起達成業績目標： - 滑雪、水上運動 - 露營、登山運動 - 跑步 - 自行車

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ 成為門市客服部門人員，提供顧客最佳用戶體驗，以提升顧客忠誠度： 1. 提供符合顧客需求的結帳體驗 2. 微笑、問候每位光臨門市的顧客，並與他們互動 - 確保團隊、顧客及商品的安全 - 以熱情助人的態度探詢顧客需求，並為其提供合適的解決方案 - 提供門市內退貨、會員計劃、融資、工作坊、租賃等 - 與未購買的訪客交流，並為他們提供合適的解決方案 - 分析並回應顧客的評價，以了解門市在客戶滿意度方面的優勢和改進空間，促進客戶滿意度的持續改進 - 與顧客分享商業推廣活動、體育活動等 3. 管理數位訂單，確保線上與門市無縫銜接的獨特用戶體驗 - 提供高品質的「到店取貨」（CC）區域，讓位置明顯可見。 - 獨立管理訂單：接收訂單、存儲、處理問題。 - 確保「到店取貨」訂單能在1小時內高效準備：包括準備時效、追蹤和親自交付。 - 為顧客提供最佳的訂單提取體驗，確保問候顧客、友善助人、了解需求等。 - 確保訂單的IT交付正確完成。 - 熟悉並遵守所有數字訂單的操作流程。 - 管理其他類型的訂單：例如「從店內配送」 4. 迅速讓產品返回貨架／掛鉤上，讓產品再度被顧客看見。