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Mở rộng tìm kiếm
Tắt
Hsinchu County, Taiwan
Chăm sóc khách hàng
Trợ lý
You Role:1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision. 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3. Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7. Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site.Who You Are: - 1-3 years of related working experience such as Equipment Engineer (設備工程師)- Understanding of Semi-con industry/factory- Work as a team but is self-motivated and can work independently - Willing to travel and support other sites- Can understand English and is willing to speak
Negotiable
Yêu cầu 2 năm kinh nghiệm
Không yêu cầu kinh nghiệm quản lý
1. 客戶抱怨, 退貨處理及特殊需求處理 2. 客戶文件, ECN 相關事宜處理 3. 廠內品質異常 (DN) 相關事宜處理 4. 品質相關會議準備及參與5. 報告及報表撰寫維護◎依學經歷、科系、經驗相關性、特殊需求證照及專長等條件核敘個人薪資。
Negotiable
Yêu cầu 1 năm kinh nghiệm
Không yêu cầu kinh nghiệm quản lý

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