Cake 找工作

Job Purpose: This position is responsible to maintain the quality of QM data for Taiwan/China/SEA to meet internal/external customers’ requirement, and also share the solution for special request and troubleshooting.In general, the role also needs to coordinate electronic customer nonconformance investigations, quality management implementation, customer surveys, quality data programs (SPC/SQC) and overall support to ensure our products’ quality aligns with customers’ expectations. The business scope would cover Semiconductor materials in terms of Thin Film, Planarization, Specialty Gas and Patterning (Photoresist, and SPC- Surface, Prep and Clean) portfoliosThis position also administrates quality responses to meet customer acceptable timelines and supports efforts for continuous improvement and quality performance target/objectives achievement. Your Role:• The nature of the position is to understand customers, business and manufacturing interaction as well as knowledge of global quality management and local systems, processes and procedures.The role covers:• Taiwan QMS/Document system maintenance.• To manage the data quality of SAP/ERP QM modules and data setting, and resolve SAP/ERP QM problem for TW/CN/SEA. • To handle the data quality in LIMS and support to resolve problem of LIMS for TW/CN/SEA.• Complete and coordinate customer surveys, questionnaires and quality data inquiries including custom customer reports.• Support or coordinate internal audits for plants within Taiwan.• Attend customer meetings for complaints and coordinate resolution to meet customer’s expectations.• Attend customer meetings to support customer process issues and resolution.• Provide technical support and direction to complaint investigators for customer quality issues. Support task forces for critical customer quality issues. • Develop and support data and communication for Process Change Notification to local customers• Prepare quality data package and present or support sales for new business opportunities• Generate reports, charts for management, charts for Quality Stand-downs and audits, and for customer inquiries.• Take direction and implement improvements for quality performance proactive initiatives• Support metrics and quality programs that enhance customer satisfaction to support Semiconductor Materials business development. • Work closely with cross functional teams globally to achieve business and quality targets.Who You Are: 1. Education Level: Bachelor’s degree or above, preferably in chemistry or engineering2. Working Experiences: 5 years’ minimum in chemical or semiconductor industry in quality role or similar3. Professional Skills/Abilities:4. Knowledge of ISO 9001 QMS Requirements; plus reference for the IATF 169495. Problem solving skills such as RCA, 8D, 5W3L, FTA6. Familiarity with FMEA’s and Control Plans7. Proficiency with Microsoft Office Application; plus reference for advanced MS application- ACCESS, Power Query, Power BI, Power PIVOT, Power Automate8. Knowledge of SPC application(LIMS, JMP, Minitab), and ERP(SAP) as plus9. Good English communication skills both written and verbal10. Good communication with different functions and confidence interacting with internal/external customers

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面議

需具備 5 年以上工作經驗

不需負擔管理責任

1.Develop and grow the revenue target of assigned accounts2.Build and develop relationship with customers and key internal/external stakeholders/influencers3.Manage RFQ towards RFQ win through co-working with internal stakeholders and identifying price targets and competitors for each RFQs4.Build a strong NPI/RFQ win pipeline5.Understand and have a good understanding of customer’s demand and management of customer forecast into ASE system and management of TSPAM information6.Manage day-to-day required operation and service support

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面議

需具備 8 年以上工作經驗

管理 1 ~ 5 人

工作目標/核心價值成為推動運動商業的內部創業者您將是迪卡儂門店中，特定運動領域的領導者與決策者。您不僅管理團隊、優化顧客體驗，更以「內部創業者 (Intrapreneur)」的心態，全權負責您所屬運動的商業策略、績效發展 (People/Planet/Business) 和人力資本的培育。我們尋求充滿活力、熱愛運動，並渴望透過商業影響力推動運動普及的夥伴。專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂，我們支持你的生活與運動熱情！充電再出發：滿半年享 3 天年假，滿一年即享 10 天年假運動無負擔：享有員工專屬購物折扣，以及享有運動裝備與運動活動津貼獎勵與保障：提供達標分紅獎金、免費員工團體保險，以及每年免費員工健檢友善環境：永續通勤獎勵社團生活：多元社團與活動，讓你找到運動夥伴職責內容 (Key Responsibilities) 1. 卓越的人才管理與發展 (People) 團隊建立：招募、培訓並領導您的團隊，確保團隊成員在正確的時間與位置發揮專長。文化與價值：在團隊中體現並傳遞迪卡儂的意義、價值觀及管理策略。安全與健康：確保安全健康的工作環境，並與店長共同決定團隊的薪酬。 2. 商業策略與產品管理 (Business Intrapreneurship) 商業策略：建立並管理您優先運動項目的商業策略，設定具體量化目標。全通路選品：依循全通路與循環經濟策略，選擇最適合的產品與服務。社群動員：透過溝通和活動，動員您所屬的運動社群。 3. 頂級全通路顧客體驗 (Omnichannel Customer Experience) 顧客關係：以專業姿態體現並管理「頂級」顧客關係。門店運營：確保銷售、陳列、庫存管理的基本原則，並根據顧客回饋制定行動計畫 4. 門店績效管理 (Performance Trajectory) 規劃與分析：制定具有野心的年度商業發展目標 (Business) 和團隊發展軌跡 (People) 。損益管理：針對人文、地球與商業槓桿，以及 PNL 制定並落實行動計畫。 5. 日常值班管理 (Duty Management) 安全與營運：確保門店每日的人員安全與商品安全，並負責日常業務與服務的運作。必備與加分技能 (Skills Required) 職位先決條件：具備全通路銷售顧問、顧客服務顧問、客服中心顧問或工作室技師等經驗，或具備相關外部經驗。關鍵技能 (Key Skills)：需具備目標設定、企業文化、夥伴管理、商業策略、運動市場分析、銷售與顧客關係管理、部門/運動績效管理等核心能力 JOB PURPOSE / CORE VALUE Be an Intrapreneur Driving Sports Business YOUR EXCLUSIVE BENEFITS At Decathlon, we support your life and passion for sport! - Recharge Restart: Enjoy 3 days of paid annual leave after 6 months of service, and 10 days after 1 year of service. - Sporting Life: Exclusive employee discount on purchases, as well as allowances for sports equipment and activities. - Rewards Protection: Providing profit-sharing bonuses for achieving targets, free employee group insurance, and annual free employee health checkups. - Eco-Friendly: Sustainable commuting bonus/incentive. - Community Life: Diverse clubs and activities to help you find your sports teammates. KEY RESPONSIBILITIES 1. Exceptional Human Capital Management and Development (People) - Team Building: Recruit, train, and lead your team, ensuring teammates are positioned to thrive at the right time and in the right place. - Culture Values: Embody, transmit, and implement Decathlon's Meaning, Values, and Management Scheme within the team. - Safety Health: Guarantee a safe and healthy work environment, and jointly decide on team compensation with the Store Director. 2. Commercial Strategy and Product Management (Business Intrapreneurship) - Commercial Strategy: Build and manage the commercial policy for your priority sports, and set quantified ambitions/targets. - Omnichannel Offer: Select the best product and service offer, aligned with omnichannel and circularity strategies. - Community Mobilization: Mobilize your sport communities through communications and events. 3. Best-in-Class Omnichannel Customer Experience - Customer Relationship: Embody and manage a "best-in-class" customer relationship through your professional posture. - Store Operations: Implement the fundamentals of selling, layout, and stock management, and execute action plans based on customer feedback. 4. Store Performance Trajectory Management (People/Planet/Business) - Planning Analysis: Build an ambitious annual business trajectory (Business) and define a team trajectory (People). - PL Management: Manage and implement action plans on your People, Planet, and Business levers, as well as your PNL (Profit and Loss). 5. Daily Duty Management - Safety Operations: Guarantee daily safety for people and security for goods, and take charge of the daily business and service activity. SKILLS REQUIRED - Job Prerequisite: Experience as an Omnichannel Sales Advisor, Customer Service Advisor, Customer Service Center Advisor, or Workshop Technician, OR relevant external experience. - Key Skills: Must possess core competencies such as Goal Setting, Company Culture, Teammate Management, Commercial Policy, Market per Sport, Selling Customer Relationship Management, and Department/Sport Performance Management.

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4.3萬 ~ 5.1萬 TWD / 月

需具備 5 年以上工作經驗

管理 1 ~ 5 人

1. New business development of Metrology tool2. Plan stratgy and sales plan for Metrology tool3. Plan service activities

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面議

需具備 5 年以上工作經驗

管理 1 ~ 5 人

1.執行機台安裝、移機、維修、升級及改造，反應品質相關問題，以維護機台正常運轉及如期完成機台簽收。 2.擔任客服窗口，處理一般的客訴問題，判斷問題輕重緩急並及時回饋問題，以做為建議解決方案之參考與確保雙方客戶滿意。 3.建立與客戶及原廠良好關係及互動，以順利工作執行及資訊取得。 4.主動提出提案改善，以提升工作品質及效率。 5.書寫各類技術文件及報告，以提供後續機台維護參考及知識傳承。

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面議

需具備 5 年以上工作經驗

不需負擔管理責任

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