工作目標/核心價值 成為推動運動商業的內部創業者 您將是迪卡儂門店中,特定運動領域的領導者與決策者。您不僅管理團隊、優化顧客體驗,更以「內部創業者 (Intrapreneur)」的心態,全權負責您所屬運動的商業策略、績效發展 (People/Planet/Business) 和人力資本的培育 。我們尋求充滿活力、熱愛運動,並渴望透過商業影響力推動運動普及的夥伴。 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂,我們支持你的生活與運動熱情! 充電再出發: 滿半年享 3 天年假,滿一年即享 10 天年假 運動無負擔: 享有員工專屬購物折扣 ,以及享有運動裝備與運動活動津貼 獎勵與保障: 提供達標分紅獎金 、免費員工團體保險 ,以及每年免費員工健檢 友善環境: 永續通勤獎勵 社團生活: 多元社團與活動,讓你找到運動夥伴 職責內容 (Key Responsibilities) 1. 卓越的人才管理與發展 (People) 團隊建立: 招募、培訓並領導您的團隊,確保團隊成員在正確的時間與位置發揮專長 。 文化與價值: 在團隊中體現並傳遞迪卡儂的意義、價值觀及管理策略 。 安全與健康: 確保安全健康的工作環境,並與店長共同決定團隊的薪酬 。 2. 商業策略與產品管理 (Business Intrapreneurship) 商業策略: 建立並管理您優先運動項目的商業策略,設定具體量化目標 。 全通路選品: 依循全通路與循環經濟策略,選擇最適合的產品與服務 。 社群動員: 透過溝通和活動,動員您所屬的運動社群 。 3. 頂級全通路顧客體驗 (Omnichannel Customer Experience) 顧客關係: 以專業姿態體現並管理「頂級」顧客關係 。 門店運營: 確保銷售、陳列、庫存管理的基本原則,並根據顧客回饋制定行動計畫 4. 門店績效管理 (Performance Trajectory) 規劃與分析: 制定具有野心的年度商業發展目標 (Business) 和團隊發展軌跡 (People) 。 損益管理: 針對人文、地球與商業槓桿,以及 PNL 制定並落實行動計畫 。 5. 日常值班管理 (Duty Management) 安全與營運: 確保門店每日的人員安全與商品安全,並負責日常業務與服務的運作 。 必備與加分技能 (Skills Required) 職位先決條件: 具備全通路銷售顧問、顧客服務顧問、客服中心顧問或工作室技師等經驗,或具備相關外部經驗 。 關鍵技能 (Key Skills): 需具備目標設定、企業文化、夥伴管理、商業策略、運動市場分析、銷售與顧客關係管理、部門/運動績效管理等核心能力 JOB PURPOSE / CORE VALUE Be an Intrapreneur Driving Sports Business YOUR EXCLUSIVE BENEFITS At Decathlon, we support your life and passion for sport! - Recharge Restart: Enjoy 3 days of paid annual leave after 6 months of service, and 10 days after 1 year of service. - Sporting Life: Exclusive employee discount on purchases, as well as allowances for sports equipment and activities. - Rewards Protection: Providing profit-sharing bonuses for achieving targets, free employee group insurance, and annual free employee health checkups. - Eco-Friendly: Sustainable commuting bonus/incentive. - Community Life: Diverse clubs and activities to help you find your sports teammates. KEY RESPONSIBILITIES 1. Exceptional Human Capital Management and Development (People) - Team Building: Recruit, train, and lead your team, ensuring teammates are positioned to thrive at the right time and in the right place. - Culture Values: Embody, transmit, and implement Decathlon's Meaning, Values, and Management Scheme within the team. - Safety Health: Guarantee a safe and healthy work environment, and jointly decide on team compensation with the Store Director. 2. Commercial Strategy and Product Management (Business Intrapreneurship) - Commercial Strategy: Build and manage the commercial policy for your priority sports, and set quantified ambitions/targets. - Omnichannel Offer: Select the best product and service offer, aligned with omnichannel and circularity strategies. - Community Mobilization: Mobilize your sport communities through communications and events. 3. Best-in-Class Omnichannel Customer Experience - Customer Relationship: Embody and manage a "best-in-class" customer relationship through your professional posture. - Store Operations: Implement the fundamentals of selling, layout, and stock management, and execute action plans based on customer feedback. 4. Store Performance Trajectory Management (People/Planet/Business) - Planning Analysis: Build an ambitious annual business trajectory (Business) and define a team trajectory (People). - PL Management: Manage and implement action plans on your People, Planet, and Business levers, as well as your PNL (Profit and Loss). 5. Daily Duty Management - Safety Operations: Guarantee daily safety for people and security for goods, and take charge of the daily business and service activity. SKILLS REQUIRED - Job Prerequisite: Experience as an Omnichannel Sales Advisor, Customer Service Advisor, Customer Service Center Advisor, or Workshop Technician, OR relevant external experience. - Key Skills: Must possess core competencies such as Goal Setting, Company Culture, Teammate Management, Commercial Policy, Market per Sport, Selling Customer Relationship Management, and Department/Sport Performance Management.
43 rb ~ 51 rb TWD / bulan
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