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Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience with technical leadership in software development. Experience in leading through technical and organizational tests. Experience in collaborating within distributed engineering organizations. Experience with developing virtualization or operating system security. Preferred qualifications: Experience in platform security. Experience with Linux, operating systems internals, Virtual Machine Extensions (VMX), Kernel development, drivers. Experience with system programming or kernel development. About the jobGoogle Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Define strategy and collaborate with the group around a shared goal. Design, develop and maintain software components to support confidential computing use-cases for Google Cloud Security. Own the quality of the work by writing extensive unit and integration tests. Contribute towards building technical capabilities in the India team by mentoring or coaching other team members, promoting a culture of learning and growth within the team. Participate in code reviews, debugging, and troubleshooting to ensure quality software deliverables. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor’s degree, or equivalent practical experience. 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 3 years of experience in a technical leadership role. 2 years of experience in a people management or team leadership role. Experience with cloud computing (e.g., applications, infrastructure, storage, and platforms and data). Experience deploying and managing cloud-based applications. Preferred qualifications: Bachelor’s degree in Computer Science. Experience with software development in C and C++. Experience with database internals (e.g., PostgreSQL, MySQL), query optimization and compilers. Experience leading a team of software engineers to build, and deliver managed services. Experience with RDBMS internals. Knowledge of RDBMS core functions such as serializability and consistency. About the jobLike Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally. AlloyDB is part of the Google Cloud Database area and focuses on RDBMS space; a multi-billion dollar business opportunity and growth accelerator for other Google Cloud products. AlloyDB is a new enterprise grade, cloud native transactional database for high availability and performance. AlloyDB, combines the familiarity of open source PostgreSQL front-end, with custom-built storage and query engines for availability, performance, security and manageability.In this role, you will contribute to both the database control plane and the database kernel, and additionally focus on integration with extended functionalities in the Google Cloud ecosystem, developer tooling and database clients.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams. Set clear expectations with individuals based on their level and role, align to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching. Develop the mid-term technical goal and roadmap within the scope of your (often multiple) teams. Evolve the roadmap to meet anticipated future requirements and infrastructure needs. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Manage technical issues related to performance, scalability, concurrency, and reliability in a large-scale distributed database system. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Bengaluru, Karnataka, India; Mumbai, Maharashtra, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing pre-sales role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Experience with enterprise architectures and migration strategies for technologies such as Cloud to Cloud or on-premises to cloud. Preferred qualifications: Experience with data centers consolidation, relocation, migration, or virtualization projects. Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems. Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions. Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls). Experience migrating Linux workloads across private, public, or hybrid cloud environments. Experience on enterprise approaches for business continuity, disaster recovery and backup and restore. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Practice Customer Engineer (CE) with a specialty in Infrastructure Migrations, you will partner with technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with Platform CEs, Google Cloud Consulting, and partners. You will leverage your deep expertise in our most strategic product areas to direct migrating pilot workloads as proofs-of-concept and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer challenges and provide a critical feedback loop to influence customers, partners and product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and derisk the migration to Google Cloud.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp. Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts. Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team. Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 9 years of experience with debugging codes in Java, C, C++, .NET, Python, Shell, Perl, or JavaScript. 4 years of experience in networking technologies (e.g., Transmission Control Protocol/Internet Protocol (TCP/IP), Routing, Virtual Private Network (VPN), Virtual Local Area Network (VLAN), Peering, Load-Balancing, Firewall, Dynamic Host Configuration Protocol (DHCP), Internet Control Message Protocol (ICMP), Network Address Translation (NAT), Content Delivery Network (CDN), Domain Name System (DNS)). Preferred qualifications: Certifications in Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE), Certified Kubernetes Administrator (CKA), Red Hat Certified Engineer (RHCE). Experience in using techniques like packet-capture/packet-analysis, load testing, and traffic-path analysis to troubleshoot network-latency, packet-loss and performance issues. Experience in implementing, administering, and troubleshooting network infrastructure devices. Experience with open source software communities, cloud networking solutions, distributed-computing technology or hybrid/multi-cloud connectivity. Knowledge of virtual/container networking, web technologies, HTTP/HTTPS, network administrator level Linux/Unix or other Operating System (OS). Ability to work in shifts. About the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate. In this role, you will be a part of a Global team that provides support to help customers switch to Google Cloud. You will troubleshoot technical issues for customers with debugging, networking, system administration, documentation updating, and coding/scripting. You will make the products easier to adopt and to use by making improvements to the product, tools, processes, and documentation. You will help drive business growth of Google Cloud by recognizing and advocating for the customer issues.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Manage the customers issues through diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products. Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, planning the root cause for customer reported issues, and building tools for diagnosis. Act as a consultant and subject matter expert for internal stakeholders in engineering, business, and customer organizations to resolve technical deployment issues and improve Google Cloud. Understand customer issues and advocate for their needs with cross-functional teams including Product and Engineering teams to find ways to improve the product, and drive production. Work as part of a team of engineers or consultants that ensure customer support globally. Work non-standard hours/shifts as needed. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Pune, Maharashtra, India; Gurugram, Haryana, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing pre-sales role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience with enterprise architectures and migration strategies for technologies such as Cloud to Cloud or on-premises to cloud. Preferred qualifications: Experience with data centers consolidation, relocation, migration, or virtualization projects. Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems. Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions. Experience with networking concepts (e.g., Routing, virtual private networks (VPNs), load balancers, and firewalls). Experience migrating Linux workloads across private, public, or hybrid cloud environments. Experience on enterprise approaches for business continuity, disaster recovery and backup and restore. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Practice Customer Engineer (CE) with a specialty in Infrastructure Migrations, you will partner with technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with Platform CEs, Google Cloud Consulting, and partners. You will leverage your deep expertise in our most strategic product areas to direct migrating pilot workloads as proofs-of-concept and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer challenges and provide a critical feedback loop to influence customers, partners and product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and derisk the migration to Google Cloud.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp. Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts. Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team. Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience with testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. 5 years of experience with data structures and algorithms. 1 year of experience in a technical leadership role. Experience with developing accessible technologies. About the jobGoogle Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Design and develop key components of security services in Artificial Intelligence (AI) security for Google Cloud. Collaborate with peers and area Team Leaders (TLs) to undertake productization of Secure AI initiatives. Ensure standards of production availability and reliability of services while sharing the on-call responsibilities with the engineering team. Contribute towards building technical capabilities in the India team by mentoring or coaching other team members. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mumbai, Maharashtra, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of sales experience in the technology industry with SaaS, PaaS, or IaaS products and platforms. Experience in client sales or management. Preferred qualifications: Experience with customer and relationship management, and with technology-using platforms. Experience in FSI sales. Understanding of Generative AI solutions. Ability to engage with developer audiences as well as C-level IT and business leaders. Ability to drive strategic business goals in a dynamic environment. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. In this role, you will manage the growth strategy for FSI accounts. You will leverage experience engaging with executives to build on existing relationships, establish relationships in new areas, and act as a business partner to understand the customer's challenges and goals. You will advocate the innovative power of the products and solutions to make organizations more productive, collaborative, and mobile.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Acquire and grow new customers in the enterprise business to drive Google's expansion into organizations while influencing long-term strategic direction as a trusted business partner. Focus on Generative AI and master Google's Generative AI offerings. Facilitate the business cycle and present insights to founders and C-level executives. Develop growth opportunities by collaborating with customer engineers and Google partners to maximize results in the territory and discover new projects within assigned accounts. Drive business development, deliver accurate forecasts and achieve goals by guiding customers through the entire business cycle. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India; Hyderabad, Telangana, India.Minimum qualifications: Bachelor's degree in the field of Science, Technology, Engineering, Math or equivalent practical experience. 13 years of experience in technical support, professional services, software development, or product operations management. 3 years of experience managing a technical, customer-facing team. Preferred qualifications: Experience with managing hosted services/SaaS. Experience managing enterprise customer relationships and advocating for issues or needs. Experience in troubleshooting and supporting applications such as web services, data storage, databases, data pipelines, high-performance computing, commerce engines, with Linux/Unix or operating systems. Familiarity with one or more of the following programming/scripting languages (e.g., Java, C, C++, .NET, Go, Python, shell, Perl, JavaScript). Ability to operate in a customer focused environment and advocate for customers across a cross-functional organization and analyze data using a structured query language. Excellent judgment, thinking, and creative problem-solving skills. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. In this role, you will work with leading enterprises and startups to realize the power of cloud computing with Google Cloud Platform. You will manage customer escalations by combining business acumen with technical assessment skills. You will develop team members into skilled troubleshooting experts who can diagnose a wide variety of cloud computing issues within minutes. You will build relationships with leaders in Site Reliability Engineering, Software Engineering, and Product Management that allow you to quickly solve issues and make you a trusted source of customer feedback. You will lead operational excellence within your team with a focus on reliable execution. You may lead a functional area across the Global team. You will be required to work in a shift pattern or non-standard work hours as required. This may include working in shifts/night/after hours and weekend work and public holidays.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Lead a team of engineers who deliver technical support across all Google Cloud Platform products. Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. Partner with Product Management and Engineering to translate customer needs into a better overall product. Recognize trends in customer feedback and escalate issues within Google. Partner with Software Engineering and Site Reliability Engineering to manage production incidents in real time, with emphasis on timely and thorough issue identification and customer communication. Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success. Develop the goals, priorities and work alongside the team to accomplish them. Ensure customer service and ongoing technical skill development. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience. 5 years of experience in a technical role such as Technical Support, Software Engineering, or Solutions Engineering. Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms, and software design. Experience with Artificial Intelligence (AI) concepts and Machine Learning (ML) techniques. Experience with computer networking (e.g., TCP/IP, DNS, Load Balancing, routing) and Linux/Unix system administration. Preferred qualifications: Professional-level certification on Google Cloud, such as the Professional Machine Learning Engineer or Professional Cloud Architect. Experience with Google Cloud's AI/ML product portfolio, including Vertex AI (Vertex AI Workbench, Pipelines, Endpoints, TensorBoard) and Generative AI tools (Gemini, Gen AI Studio). Experience in specialized ML areas like Natural Language Processing (NLP), Computer Vision, or Recommendation System. Experience with public cloud infrastructure and core services (e.g., Compute Engine, Cloud Storage,BigQuery). Knowledge of ML frameworks such as TensorFlow, Keras, or PyTorch. Ability to lead the design and implementation of AI-based solutions or debugging tools, demonstrating strong collaborating skills. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Our Technical Solutions Engineers lead and own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers’ issues. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Troubleshoot and resolve highly technical issues across the Google Cloud AI/ML portfolio, focusing on customer-reported , deployment failures, model performance degradation and infrastructure-related problems. Work directly with customers on their ML deployments (including Generative AI models)to ensure production readiness,high availability. Utilize coding and scripting skills (primarily Python) to read,debug, and reproduce customer issues within their ML models (TensorFlow, PyTorch) or deployment environments(Kubernetes, Compute Engine). Manage customer problems through effective diagnosis,clear documentation and the development/implementation of new investigation tools to increase diagnostic speed. Develop an in-depth understanding of Google Cloud's AI/ML solutions and share this knowledge to upskill the wider global support organization. Participate in an on-call rotation, may include working non-standard hours,nights,or weekends as part of our global 24/7 support model. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Pune, Maharashtra, India; Bengaluru, Karnataka, India.Minimum qualifications: Bachelor's degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience. 2 years of experience in a technical role such as technical support, software engineering, or solutions engineering. Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms. Experience with Artificial Intelligence (AI) concepts and Machine Learning (ML) techniques. Experience with computer networking (e.g., TCP/IP, DNS, load balancing, routing) and Linux/Unix system administration. Preferred qualifications: Professional-level certification on Google Cloud, such as the Professional Machine Learning Engineer or Professional Cloud Architect. Experience with Google Cloud's AI/ML product portfolio, including Vertex AI (Vertex AI Workbench, Pipelines, Endpoints, TensorBoard) and Generative AI tools (Gemini, Gen AI Studio). Experience in specialized ML areas like Natural Language Processing (NLP), Computer Vision, or Recommendation System. Experience with public cloud infrastructure and core services (e.g., Compute Engine, Cloud Storage, BigQuery). Knowledge of ML frameworks such as TensorFlow, Keras, or PyTorch. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Technical Solutions Engineer, you will own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. You will help drive the success of Google Cloud by understanding and advocating for our customers issues.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Troubleshoot and resolve technical issues across the Google Cloud AI/ML portfolio, focusing on customer-reported, deployment failures, model performance degradation and infrastructure-related problems. Work directly with customers on their ML deployments, including generative AI models to ensure production readiness and high availability. Utilize coding and scripting skills (primarily Python) to read, debug, and reproduce customer issues within their ML models (TensorFlow, PyTorch) or deployment environments (Kubernetes, Compute Engine). Manage customer problems through effective diagnosis, clear documentation and the development, implementation of new investigation tools to increase diagnostic speed. Develop an understanding of Google Cloud's AI/ML solutions and share this knowledge to upskill the wider global support organization. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.