CARD GAME COMMUNITY & CUSTOMER SERVICE EXECUTIVE
Job Description
We are a dynamic gaming company dedicated to creating engaging experiences for game enthusiasts. Our games bring together vibrant communities of players who share a passion for card games, board games & strategy games. We are seeking a highly motivated and creative Community & Customer Service Executive to join our team and help us enhance our online presence and community engagement.
- ● Working hour: 8 hours per day
- ● Able to commit minimum 6 months
Job Description
- Handle users' feedback, generate insightful reports and collaborate with product teams to improve our games.
- Conduct research and surveys about Thailand card games and other games by request.
- Host livestreams and create compelling content that engages users, encourages participation, and fosters a growing game community.
- Create social media content (Facebook, TikTok) as requested.
- Provide support tasks during game operations.
Requirements
You will connect with local users for popular Thailand games, what are the requirements?
- Familiar with a variety of Thailand card games (Dummy, Sam Khong, Pokdeng, Mixed10, Slave…) and board games (Monopoly, Uno, Splendor...)
- ● Living in Bangkok, Thailand
- ● Good command of English communication skill
- ● Have passion and understanding of card & board games, including game rules and player insight
- ● Communication and problem-solving skills
Preferred:
- Proven experience in content creation, livestreaming, and managing online communities.
- A proactive attitude and willingness to take on new challenges,
About us
VNG Corporation – About US
Established in 2004, VNG is the leading homegrown digital ecosystem in Vietnam, with diverse products serving the needs of 100 million customers in Vietnam and many countries worldwide. VNG focuses on four main businesses: online games, Zalo&AI, fintech, and digital business. People and Technology are at the core of VNG's identity. VNG boasts nearly 4,000 members across 10 cities worldwide. With a shared DNA characterized by the spirit of "Embracing challenges", every individual at VNG embodies the qualities of a Starter, always prepared to embark on new endeavors with unwavering enthusiasm. Our passion for leading and being the force of change has driven us to a broader vision - "Build technologies & Grow people. From Vietnam to the World."
Video game is the source of inspiration and the key part of VNG Corporation, and ZingPlay Game Studios (ZPS) is one of the most experienced studio in developing and publishing game to global. This position is for ZPS.
ZPS is now opening its market to Thailand with disruptive ideas for local card and board game players. It means, you will work in a super innovative and constantly evolving environment, where your talent has a chance to show up.
- ● Website: https://www.vng.com.vn
- ● Fanpage: https://www.facebook.com/VNGCorporation.Page